I was so excited about staying at the Blue Moon Hotel - I had looked forward to this for months. As an artist, I have been travelling in Europe for 3 months, really on a tight budget, so this was my special treat. However, due to circumstances beyond my control - the system for the Border Control went down and I was unable to get my ESTA visa and fly to New York - this affected hundereds of travellers on Saturday. I notified the hotel twice that there was a problem and then advised them in the afternoon that the system had still not come up. They have charged me the full cancellation fee which I think is a very harsh line to take. I can understand paying a percentage, however the chances in the summer holidays that they rented out this room is pretty good. So if you are travelling and could be held up, please don't book this hotel you will just end up disappointed. And to cap it all they have sent me a link today to rate my stay at the hotel, talk about rubbing salt in the wound.
- Official Description (provided by the hotel):
- The Blue Moon Hotel on Orchard Street welcomes guests to the Lower East Side. This new, boutique Manhattan hotel leads the resurgence of the landmark old New York neighborhood. The hotel is located along cobble stone streets once occupied by push cart vendors, pickle packers, butchers, and bakers. Now, New York City's historic past has come to life in the authentic yet modern and comfortable neighborhood hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Cancelon and Hotwire so you can book your Blue Moon Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Blue Moon