This hotel was great! I read the mixed reviews of other travelers and decided to take a chance considering the good reviews outweighed the bad reviews that the hotel had received. I had excellent customer service during my stay from Precious at the front desk and Jose in guest services. When I arrived at the hotel before 9 am on the day of my check in so I could check my bags for the day Precious said that they had a room available already and I could take my bags up to my room if I wanted to. I have heard of an early check in but before 9 am is unheard of to me. I'm sure this doesn't happen all of the time and it may have helped that I was checking in on a Monday but I still appreciated the opportunity.
The bed was comfortable and even though the king size bed took up most of the room it's really all that I needed during my stay in addition to the bathroom. The breakfast was prepared each morning and the staff was very good about keeping the breakfast foods fresh for each of their guests. The hotel is conveniently located just 2 blocks from the Jacob Javits Convention Center where my trade show was. It was nice to not have to worry about taking public transportation to the Convention Center because the public transportation in the area of the Jacob Javits Center is not too close.
I have stayed at other NY hotels and I have experienced some issues. This hotel provided me with exactly what I needed for a reasonable rate. I would definitely consider staying here again!
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- Also Known As:
- Comfort Inn Midtown West Hotel New York City
- Comfort Inn New York City
- New York City Comfort Inn