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“Great for overnight stay”

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Hotel Central Fifth Avenue New York
Ranked #361 of 468 Hotels in New York City
Reviewed June 24, 2009

We spent the first part of our holiday in another hotel which provided a bigger room for 4 people. On our return to New York for our last night we stayed in this hotel. The Hotel is in a great spot, clean and pleasant staff. The only negatives were the size of the breakfast room which was really far too small to accomodate the amount of traffic and our room size. We could only open 2 suitcases at a time and then could not walk past each other without one person backing into the bathroom to allow the other past. Also couldn't open the door with case open.This is impossible to see on the internet when booking. It was just by luck that our longer stay was in a bigger room. It's a shame one can't get dimensions of rooms before booking. I don't know if all rooms for 4 people are that size but for longer than an overnight stay it would be really uncomfortable. Not wanting to finish on a negative note we also booked through the Hotel Reception a car to the airport which was good value, arrived at Hotel on time even a little early and our driver was a very pleasant chap.

  • Stayed: June 2009, traveled with family
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1  Thank AusfamItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 22, 2009

This was our first visit to New York and being unfamiliar with the area needed somewhere to stay that was value for money, functional and within a reasonable walking distance of all the tourist destinations. Thankfully, this was a first class choice based on the original criteria. Yes, there were some blips (very minor), but this is to be expected as I did not expect five star service for two star costs. However, all issues were always promptly sorted out by efficient staff, who, in the majority were courteous and polite. I would never expect, or want, gushing service in America, especially in New York and with one or two exceptions (reception staff - not the whole team - one or two individuals ), most staff were fine and helpful. If you are looking for a base in New York that will not break the bank, is clean, comfortable and safe, I would doubt that you could beat this hotel.

  • Stayed: June 2009, traveled with family
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1  Thank hotspurharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2009

I brought a group of college students to NY and we stayed here. The service was great - everyone was very friendly. The rooms are tight, but nicely updated and clean. Breakfast was included - and its a decent breakfast - eggs, bacon, etc. not just stale bagels like some places. i recommend it.

Stayed: November 2008, traveled on business
1  Thank moac4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2009

Customer service is very poor here.No smiles and no warm greeting. Almost unhappy to see you there.
No wake up call recieved when asked for one. No extra pillows when asked.Had to ask again the next day.
Asked to have sheets changed cause my friend spilt some thing on the sheet. I took the old sheets off the bed and the housekeeping made the bed with the dirty sheets.They brought clean sheets after I complained and housekeeping said they would help ME make the beds.
The manager said the next day housekeeping said they didn't do that with the sheets.
So what is he calling me and my family liars?
Made us feel very unwelcome . Choose some where else. I wish I had.

  • Stayed: June 2009, traveled with family
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1  Thank crystaldri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2009

I found very good deal ($115/nt for two nights) at hotel website. We were family of four, so I clearly marked 4 people would check in. Alas, the hotel staff checked us in one king, saying the hotel was oversold and not available to give us two double but would provide a rollaway bed. Unfortunately, the room was barely enough for one king bed; no way to put even a single rollaway bed. Again, the hotel was oversold, so we didn't have a choice but to stay at the other hotel. Front desk manager was not very helpful either-he insisted that he could and would not refund(we prepaid), even he admitted that there is no way to accommodate us in that room.

It is a clear breach of contract by the hotel; if they sold a room for four people, they should have prepared a room for four, no matter what. I know some hotels in Manhattan have smaller room than others, but at least they have appropriate maximum occupancy rules.

My first negative experience with Holiday inn express.

  • Stayed: June 2009, traveled with family
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2  Thank edta450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2009

I stayed in the Holiday Inn Express in June 2008 with family. The hotel was in a great location and the main attrations were in a walkable distance from the hotel.

We arrived at the hotel earlier than the check in time and were immediately given 2 rooms. The rooms were a good size for a city hotel and were clean and well presented.

The hotel also offered breakfast included in the price which was a good deal, the breakfast was good and just what you needed before a long day sightseeing.

I would also comment that the service in the hotel was very good, nothing was too much trouble and the service was always with a smile

I would definately reccomend this hotel as I think it was fantastic value for money and in a great location

  • Stayed: June 2008, traveled as a couple
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1  Thank UKtraveller1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2009

Subways are nearby
Walking distance to fifth ave n central park

  • Stayed: January 2009, traveled as a couple
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Thank zulnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Central Fifth Avenue New York

Address: 15 W 45th St, New York City, NY 10036-4904 (Formerly Holiday Inn Express New York City)
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #361 of 468 Hotels in New York City
Price Range: $171 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Central Fifth Avenue New York 3*
Number of rooms: 125
Official Description (provided by the hotel):
Hotel Central Fifth Avenue New York Located in the heart of New York City, Hotel Central Fifth Avenue New York is perfect for one who wants to experience the best of Manhattan and Times Square. You will be spoilt for choices by the wide range of activities surrounding the hotel, from musicals at the Theatre District to exhibitions at the Modern Museum of Art, shops at the Fashion District to strolls in Central Park or Bryant Park. If business is what brings you to the city, you will find major commercial buildings often just a short stroll away from the hotel. The Grand Central Station and subways are also easily accessible, seamlessly connecting you to the rest of the city. Stay productive in our 24-hour business center which offers wireless internet access and a range of business support services. ... more   less 
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan

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