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“Super stay”

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Hotel Central Fifth Avenue New York
Ranked #361 of 467 Hotels in New York City
Surrey, United Kingdom
Level 6 Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Super stay”
Reviewed February 2, 2014

We had a great stay here. Superb location, comfy rooms, lovely & helpful staff. This hotel was great value considering you're in the middle of New York City. You don't need much more than this as you are only in the room to lay your head.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hayley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFifthAvenue, Manager at Hotel Central Fifth Avenue New York, responded to this review, February 6, 2014
Thank you for this wonderful response and feedback! We know you have many choices when staying in New York City so we thank you for choosing Holiday Inn Express Fifth Avenue. I will absolutely share your awesome comments with our team members. Please let me know the next time you are planning a visit to NYC so that I can ensure another perfect stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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English first
Atlanta, Georgia
Level 5 Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 27, 2014

Hotel is very close to times square. The rooms are very comfortable with the space thats available. Housekeeping was great, no issues. Breakfast was free and the cinnabuns never disapoint. Checkin was easy and checkout was a breeze.

Room Tip: request a room not facing 45th, the bars on the street and garbarge trucks are a little loud
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 27, 2014

Looking for a great place to say with great staff and location? Stay here. We had a great experience from checking in till we left. It is convenient to everything and you won't be disappointed. If we only had one complaint it would just be the elevators but they were manageable. We had a room that wasn't on the street side and we were so happy about that as it was truly quiet.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wolfie17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFifthAvenue, Manager at Hotel Central Fifth Avenue New York, responded to this review, February 6, 2014
Thank you so much for your review of our hotel. I'm really glad to hear that you enjoyed your stay with us. We always strive to put guests first and provide a warm and engaging service to all our guests. We would very much look forward to a future opportunity to welcome you back and deliver another excellent service. Thank you for staying at Holiday Inn Express Fifth Avenue!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, United Kingdom
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 17, 2014

My family and I were very impressed with the standard of accommodation and value for money this hotel offered. The hotel was very clean and the rooms seemed very quiet which was appreciated after a busy day in New York. The staff were friendly and very helpful. Although the rooms are on the small side this wasn't too much of an issue. The eating area can get busy so it is advisable to have an early breakfast. The breakfast buffet is constantly be replenished by staff. This hotel is centrally located making it easy to get around New York. I would definitely recommend this hotel to friends and family and would not hesitate in staying here again.

Room Tip: We had a higher floor room which seemed very quiet.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suzanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFifthAvenue, Manager at Hotel Central Fifth Avenue New York, responded to this review, January 24, 2014
Thank you for this wonderful response and feedback! We know you have many choices when staying in New York City so we thank you for choosing Holiday Inn Express Fifth Avenue. I will absolutely share your awesome comments with our team members. Please let me know the next time you are planning a visit to NYC so that I can ensure another perfect stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Albany, MS
Level 6 Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 5, 2014

This hotel is in a great location. 2 short blocks to Times Square, 5 blocks to Rockefeller Center, close to Grand Central Station also. It is a small hotel with a small lobby. There is a standard HIE free breakfast and there is an area for seating. There are only 6 rooms on each floor and the rooms are very small but very comfortable. We were rarely in our room. Having 5 pieces of luggage was tricky but we made it. Had a slow draining tub but reported it and when we got back, it was fixed.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wpdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFifthAvenue, Manager at Hotel Central Fifth Avenue New York, responded to this review, January 10, 2014
Thank you so much for your review of our hotel. I'm really glad to hear that you enjoyed your stay with us. We are sorry to hear you had an issue with the draining of the tub, however am glad to hear it was corrected. We always strive to put guests first and provide a warm and engaging service to all our guests. We would very much look forward to a future opportunity to welcome you back and deliver another excellent service. Thank you for staying at Holiday Inn Express Fifth Avenue!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 5, 2014

Situated just a hundred yards off 5th avenue, and just a ten minute walk from Times Square and a slightly longer stroll to the Empire State Building it's a case of location, location, location and value for money with this hotel especially if this is your first visit to NYC.
We stayed as a family of three (Mum, Dad and teenage son) over the Christmas week and found it ideal for our purposes. It's by no means plush but offers a free cooked breakfast daily and fresh coffee on tap 24 hours and basic but always clean and comfortable rooms (two double beds in the case of our family room). Yes you do have to jostle a bit for your breakfast in the too small lobby eating area (especially between 9-10pm) and seating is at a premium during this period but there's always the option to take your food back to your room. It's an all you can eat/grab what you like buffet and there's decent variety and ample stocks that are regularly replenished - with Christmas morning being the one forgivable exception when things were a little depleted by 9am. And lets not forget here that any breakfast included in your nightly tariff, let alone one offering hot food choices, is a rare thing indeed in any NYC hotel and by our calculations it's a perk that saved us several hundred dollars over our week's stay.
Rooms are small by the standards of any other HI Express we've stayed in - as we expected - but in comparative terms are reasonably sized by budget hotel standards for Manhattan where 'compact' is often taken to an extreme. They are a little dated perhaps but are well kept, clean and do have a bang up to date large flat screen TV and fully functional free Wi-Fi.
Clothing storage space was reasonable for the size of room and the bathroom compact but like the rest of the facilities was serviced daily to a high standard with a generous towel allocation.
We were on a high floor (nineteen out of twenty-two), a blessing in terms of isolation form street noise but it did mean an occasional lengthy wait at peak times for one of the two small lifts.
Note there are no room safe's if this is important to you (though you have your valuables secured in a safe in reception) and no fridge as in other HI Expresses we've used but there are plenty of ice machines spread throughout the building meaning that you can always chill your drinks in the ice bucket or sink as we did.
Worthy of a mention is the free left-luggage service that we used on our day of departure which was operated cheerfully and efficiently by the staff.
Staff deserve a big thumbs up for being generally polite and helpful in a city where this is far from always the case with those working in the service industry!
Overall then a big thumbs up. It's not plush or stylish but it offers a cheap, cheerful and comfortable place to rest your head at the end of a hard day's sightseeing in this noisy, dirty, bustling but vibrant and captivating city that never sleeps. Enjoy!

Room Tip: Choose a high floor to escape street noise but be aware this may mean a slightly lengthy wait for on...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clivebull65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFifthAvenue, Manager at Hotel Central Fifth Avenue New York, responded to this review, January 10, 2014
Thank you for this wonderful response and feedback! We know you have many choices when staying in New York City so we thank you for choosing Holiday Inn Express Fifth Avenue. I will absolutely share your awesome comments with our team members. Please let me know the next time you are planning a visit to NYC so that I can ensure another perfect stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joplin, Missouri
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 5, 2014

We visited New York between Christmas and New Years so the prices of rooms were outstanding. After shopping around for a little bit we called to get prices and were completely surprised when the clerk told us he could get us a great rate for 3 nights including New Years Eve. We paid less than $1000 dollars for 3 nights nights and stayed just two blocks off Times Square. The hotel lobby is small but gets the job done. Our room was 702. It was pretty small but like I said, we didn't expect much. The room was clean and looked well maintained. The bathroom was small but clean so I was happy with it. There was a stain beside the bed on the carpet. The bed was pretty firm but the pillows were very fluffy so they smashed down flat when you laid on them. Our view was of the side of another building, but we weren't there to have a great view so that's fine. Overall our stay at this hotel was a great value and we were happy with what we paid for.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TriPaC87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFifthAvenue, Manager at Hotel Central Fifth Avenue New York, responded to this review, January 24, 2014
Thank you so much for your review of our hotel. I'm really glad to hear that you enjoyed your stay with us. We always strive to put guests first and provide a warm and engaging service to all our guests. We would very much look forward to a future opportunity to welcome you back and deliver another excellent service. Thank you for staying at Holiday Inn Express Fifth Avenue!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Central Fifth Avenue New York

Property: Hotel Central Fifth Avenue New York
Address: 15 W 45th St, New York City, NY 10036-4904 (Formerly Holiday Inn Express New York City)
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #361 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Central Fifth Avenue New York 3*
Number of rooms: 125
Official Description (provided by the hotel):
Hotel Central Fifth Avenue New York Located in the heart of New York City, Hotel Central Fifth Avenue New York is perfect for one who wants to experience the best of Manhattan and Times Square. You will be spoilt for choices by the wide range of activities surrounding the hotel, from musicals at the Theatre District to exhibitions at the Modern Museum of Art, shops at the Fashion District to strolls in Central Park or Bryant Park. If business is what brings you to the city, you will find major commercial buildings often just a short stroll away from the hotel. The Grand Central Station and subways are also easily accessible, seamlessly connecting you to the rest of the city. Stay productive in our 24-hour business center which offers wireless internet access and a range of business support services. ... more   less 
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan

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