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Renaissance New York Hotel 57
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Reviews (1,424)
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All reviewsopia restaurantcentral parkaveda productsthe concierge loungenew yorkmarriott propertychrysler buildingcozy roomlexington avenuerooftop terracerooms are smalljunior suiteupper east sidetwo blockscorner roomlocation is greattimes square
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Reviewed January 19, 2012

Stayed here in January 2010, again in December 2011, and have reservations for January 2012. We LOVE it here. The rooms are clean, spacious (for NYC standards) and modern. Love all of the glass art work in the lobby and the incredible glass fireplace. All of the staff were friendly and attentive. The gym was a great added bonus after indulging in the best foods NYC has to offer! What I loved the best was the warm, dark, cozy feeling you got when you walked into the hotel which helps in rekindling any romance! Would recommend this hotel to anyone! Also, this hotel is ideally located two avenues from all of the best shopping on 5th avenue. Definitely take advantage of it!

  • Stayed: December 2011, traveled as a couple
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Thank Shirala23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2012

The location of this hotel on 57th near Lexington and Park Avenues is really convenient to many venues and great dining. We found the staff to be very helpful and they responded quickly to our needs.

Our room was a junior suite located on a building corner that had lots of windows which provided interesting views. The room is a little larger than others that I have stayed in and has a nice layout with places to sit and work.

The decor throughout the hotel is trendy and unusual. The fireplace in the lobby is amazing and provides a centerpiece for lounging, enjoying free snacks and having a drink. Opia Restaurant and Bar is a bit expensive for our tastes but that doesn't keep people from filling it every night. Its clearly a hip and popular spot in the neighborhood.

Unfortunately, trendy decor isn't always functional. The raised ceramic bowl in the bathroom is awkward and takes away from much needed counter space. On the other hand, the shower is one of the best I've seen in a hotel. We found the heating and air conditioning system to be slow to respond in getting the temperature right. That means it runs often and is very loud when it does. We didn't sleep well as a result. Other reviews mentioned traffic noise from 57th Avenue but we didn't find that as offensive as the HVAC system.

The lighting in the room is a little cheap for a Renaissance. Many of the lamps didn't work properly. This could be fixed for a modest investment given the success of this hotel. While your at it, add another mirror in the main room.

Complaints aside, we'll definitely come back to this hotel as it has much to offer.

Room Tip: Get away from the ice machine! Corner rooms have lots of windows.
  • Stayed: January 2012, traveled as a couple
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Thank SearchLite99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2012

2nd stay here in the past 2 months. Worked W-F in NYC and wife came up Thursday night for long weekend.

Location is top-notch to begin with. Hotel isn't the Ritz but is very nice.

As platinum premier, first stay in Nov for a Sat night for 1 night, we got the carriage house - one of their few suites. This time, Wed night when I checked in they had me originally in a deluxe room with 2 doubles - not what I wanted so switched to an oddly shaped king on the 16th floor - 1606. Had a # of nice windows and liked the room pretty well. On Friday, we were "upgraded" to what was theoretically a better room of the top/17th floor (1703). It had access to the terrace but was a quite small shaped room with only a queen bed and ultimately I would have preferred to have stayed in the original room.

Conciege Lounge - On the lobby level. Breakfast I rate as average to slightly below average compared to other lounges. Standard cereal, bread, an oatmeal but just scrambled eggs (and just average) as hot entree each morning while some comparable Marriotts will do a more interesting hot plate in their lounge. No smoked salmon either. Wed and Thursday night, took advantage of the 1 free appetizer in the lounge downstairs and very much like the space and drink (for pay options). Bar tender at night in lounge is friendly as well.

On the wkdn, they gave us coupons for free breakfast in the restaurant. Good options overall - got smoked salmon bagle (paid a few $$ for it) and oatmeal the next day.

In terms of the restaurant, recommend the sushi rolls - fresh and much better than average compared to other non-Japanese places.

Appreciated the warmth and service provided by both Joey the conceirge and the bell man who was great at snagging cabs at us.

So overall, very pleased with the hotel. Would have been a 5 other than sort of strange room options (which is understandable given age of hotel) and lounge breakfasts.

  • Stayed: January 2012, traveled on business
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1  Thank Rogers B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2012

We stayed here New year eve- prepaid for the room booking via Priceline. Paid A LOT for this closet size room but were treated like we had been given it for free. At check-in and out, were referred to as a 'via 3rd party' guest. HUH?? Really cause this hole in the wall room given to us for 3 people cost over $400 for the night. Arriving back from Times Square, we were stopped at the entry to the restaurant, told no food was being served unless we had purchased the party package, even though just 20 minutes earlier I called to ensure food was available otherwise we would have eaten before we returned. The very snotty maitre d' 'allowed' me to purchase a cocktail and drinks for my kids but then I needed to 'move on' .
Horrible experience, rude service, ridiculously small room.
Never again.

  • Stayed: January 2012, traveled with family
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1  Thank Mary Ellen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2012

Finally a very good boutique hotel in a great location that is warm, genuine, comfy and cool. The Renaissance 57 is the perfect budget boutique hotel that actually delivers style and quality without feeling like a rat in a trendy, cheaply executed cage. (FYI-- many boutique hotels in new York are truly terrible and claustrophobic. This one isn't.

The rooms are small. But they are nicely decoarated with great lighting, great beds, large tvs and bathrooms with just enough design to delight.

The only bad thing in the room are the ac units under the window-- they are louder that anyone would like, but they can be turned off for sleeping. The rooms in no way are soundproof. If that is an issue, don't stay here.

The lobby staff and bellman are friendly and the service is top notch! Very genuine and very not New York. The concierge is however, friendly but not a real concierge. They try, but their recommendations are few and faulty.

The location can't be beat for those looking for a real New York experience, far from the Las Vegas lights of Times Square. Bloomingdales is around the corner, Park Ave businesses are steps away and the upper east side is at your doorstep.

If your budget needs to be watched, take a look at this property and I'm sure you'll be surprised.

  • Stayed: January 2012, traveled on business
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Thank TRVLtruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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