This hotel needs to get it right. They are making several stupid mistakes that could be easily corrected. It is a beautiful property but the service sucks. There is way too much competition in NYC, if you are charging the kind of prices they are and are listed as a 5 star hotel you better get it right. DO NOT get room service. It is terrible and wildly expensive. There is a wonderful little restaurant downstairs, Maialino. Prices are reasonable and the food is excellent. You have to ask for turn down and complimentary water. Water in the mini bar is $7 and I don't get this whole charge for the internet that all the hotels are doing. I think it is just price gauging. Most hotels will remove it if you ask. Honestly with all the choices in NYC, I would not stay here again.
- Official Description (provided by the hotel):
- The Gramercy Park Hotel's Haute Bohemian heritage represents a sensuous vision of artful diversity. Bohemia reinvented for the 21st century with an original combination of styles, with great pieces of furniture and artwork and the extraordinary use of color. It is still the Gramercy Park Hotel in New York City, but honored and renewed in a glorious transformation. ... more less
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- Also Known As:
- Hotel Gramercy Park