I cannot speak highly enough of this hotel and the staff who work there. I’ve stayed there many times and would not consider staying anywhere else unless they were chock full. The staff are awesome, they are welcoming and super helpful and every time I check in it feels like I’m coming home. Very rare to find folks with that ability! Rooms have always been very comfortable, plenty of good UES things are very close by - I’m a very happy repeat customer! I’m sorry to say that I’m not familiar with the names of all the staff there to namecheck them individually (or else I would - they all deserve it!) but I do know Lisa, Monique and Gianni off the top of my head. As I say, all of the staff have treated me very well (thankyou so much for that!) and I recommend this hotel wholeheartedly. - Alan H.

Stayed one night after a long hot day of moving daughter into apartment. The valet couldn’t accommodate our U-Haul van but they let us park on curb in front for free! Saved a valet charge. They were all very nice.

Stayed here in early June 2019. I was never a fan of the upper east side but now I am hooked on Yorkville. Great residential neighborhood: families, food, parks, breezes off the East River. Lively but quiet. Good parks and gardens along the river. Great for walking. Not only near the Q line subway; also the eastern terminus for the 86th St. crosstown bus is on the same block as the hotel, putting Central Park, the Metropolitan Museum, and all the east and west side subway lines mere steps away. The M4 on 2nd Ave. goes to the Cloisters. You can bike to the Bronx or Queens via Ward’s Island at the 103rd St Footbridge. I am still dreaming about my return. Hotel was great—clean, comfortable, quiet—and if it gets better social space in the lobby or an additional lounge upstairs I will bump it up to excellent.