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Marriott Bonvoy member rate available
$379
Fully refundable before Fri, Mar 15
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$379
Fully refundable before Fri, Mar 15
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Reviewed July 10, 2019 via mobile

Until recently I’ve lived my entire life in NYC. I recently returned for a medical procedure and chose to stay at the Courtyard NY Manhattan Upper East Side as it was close to the facility I was going to. I am someone who usually stays at five star hotels & was not sure what to expect from a Courtyard. Let me say I was more than pleasantly surprised - The room was pleasant and had everything you could need. And most importantly it was immaculate when I arrived and stayed that way the whole time I was there. As a New Yorker I knew my way around but with just a map you can get anywhere from the hotel quickly and with public transportation inexpensively - nothing in New York is cheap! I would highly recommend this hotel.

Date of stay: July 2019
Trip type: Traveled solo
2  Thank 914jackieb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this reviewResponded July 10, 2019

Thank you for the kind words, 914jackieb!

It's excellent you enjoyed your time with us so much! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. You're feedback means a lot especially coming from a new yorker such as yourself. Thank you again for sharing your review with us! We hope your medical procedure went well too!

We can't wait to see you again soon for another amazing experience! Have a fantastic day!

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Reviewed July 7, 2019

Convenient to 96th/2nd Avenue subway. No breakfast at site but options nearby. We liked being away from the busier theater district. More of a commute to Statue of Liberty. Near north Central Park. Overall good location.

Date of stay: July 2019
Trip type: Traveled with family
Review collected in partnership with Cancelon.com
Thank Inspiration706241
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this reviewResponded July 7, 2019

Thanks for the wonderful review!

It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon!

Have a beautiful day!

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Reviewed July 6, 2019 via mobile

Small small rooms that are dark! Needs updating big time! The only thing we found great was the price. We would call or try to request on our app for some towels but no one ever came. We gave up and my husband went downstairs and asked. Disappointing stay. Not a great location if you want to be a tourist either.

Date of stay: July 2019
Trip type: Traveled with family
Thank Ayresfam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this reviewResponded July 7, 2019

We appreciate your feedback.

It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time.

We look forward to hosting you again soon so we can share a more positive experience with you.

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Reviewed July 4, 2019

The main asset of this hotel is its location. If you prefer the UES of Manhattan and cannot afford the luxury hotels in this area, the Marriott is the place to be. Conveniently located on 92nd Street and just two big blocks from the Q line (96 St. station) it can serve as a base for expeditions around the city, avoiding the crowds and the noise of Midtown. It has comfortable rooms, the upper floors offer nice views to the East River and the staff is polite and helpful. The hotel does not offer breakfast but there are many offers in the block.

Room tip: Top floors are the best
Date of stay: April 2019
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
Thank frager16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this reviewResponded July 5, 2019

Thanks for the fantastic review, frager16!

We're happy you enjoyed your time with us so much at Marriott Courtyard New York Manhattan/Upper East Side! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We are thrilled you enjoyed our comfortable accommodations as well as our friendly staff, and glad you were able to find plenty of good breakfast options.

We look forward to hosting you again soon! Have an amazing day!

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Reviewed July 4, 2019

No comparison to normal Courtyard!! Was treating family because we were going to see niece sing at Carnegie Hall. Drop off area dirty, lobby drab, desk attendants uninterested,key card use in elevator for safety- only active sporadically. Room DARK,general decor in "prison" gray.furniture scratched, no safe,no luggage rack..HUGE disappointment. Good part- super friendly & efficient cleaning staff.Felt like they slapped a Courtyard sign on some off brand.
If you're used to Courtyard style..don't go here.

Date of stay: July 2019
Trip type: Traveled with family
Thank Ohio7845
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MartynCourtyard, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this reviewResponded July 4, 2019

We appreciate the feedback.

We regret that your time with us was less than ideal as providing our guests with a pleasant experience is very important to us. It's unfortunate the conditions of our rooms and decor didn't meet your expectations. We also are disappointed that you faced challenges with the proper functioning of some of our services. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward.

We do hope you give us another opportunity to share a more positive experience with you soon.

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