Although I read different reviews about City Sightseeing NY Cruises, we had a great experience.
We closed our round trip USA in summer 2012, with a visit to NYC, where we spend 4 days. One of the things we really liked was the 90 minutes sightseeing cruise over the Hudson River and East River. We found City Sightseeing NY Cruises on internet, but we bought our tickets at their counter at Pier 78, located on 12th Avenue at 38th Street, which is Midtown West. We waited for half an hour in the building before we went to the outside line, where we had to wait for about 20 minutes. Then a commercial photo was made and we were allowed to get onboard. After 15 minutes we set sail on the Hudson River heading Lower Manhattan. The weather was good, so everybody took a seat outside. The view on the Manhattan skyline was great. Our guide Tony was phenomenal. He knows every detail of Manhattan and he told all the interesting facts in a most entertaining way. He told us about NYC architecture in general, about the Empire State building, WTC and what happened during 9/11. He also mentioned the role of one of their boats during the rescue of the passengers of the airplane which landed in the Hudson River. We sailed around Lower Manhattan with a great view on the Financial District and went up the East River. We then went underneath the Brooklyn Bridge, magnificent! We sailed all the way up to the UN building, passing the Chrysler Building and the Williamsburg Bridge. We then turned around and on our way back we came really close to Liberty Island and Ellis Island. We were able to take great pictures of the Statue of Liberty. We knew we would not dock at Liberty Island, that is an other tour. Tony told us interesting stories about how the first immigrants were obliged to register on Ellis Island and that you can still find information about your ancestors in the library and the museum. We sailed back over the Hudson River and finally docked at Pier 78. We liked the commercial family photo so we bought it, but you are not obliged to. This was an awesome Manhattan sightseeing.
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