This spa doesn't come close to being one of my favorites. Because of their many locations, and the fact that I was in New York, I was thinking I'd be in for something very special. It was good but not great.
Pros: I was very happy with my massage. I had the 90,minute massage and loved it. The waiting room for the massage is very nice. Refreshments were a nice touch (olives, cucumber, cheese, brownies, water, tea). The shower room was clean.
Did not care for my manicure. Chair was uncomfortable. The manicurist was always trying to sell products and services. I agreed to the parafin wax. I have had it before in salons, where you dip your hands in the wax container. At Bliss, they give you plastic bags (probably more sanitary) that you put your hands into. Mine was filled with clumps of wax. I don't know if it was supposed to feel like that or if the paraffin did not melt all the way. It did not feel good at all. The result was fine, so I'm not complaining about that; it just didn't feel soothing as expected. It was $40 extra dollars to put your hands in the plastic bags of wax for 5 minutes. Not worth it.
The only room that was relaxing was the waiting room for the massage. The room where you have your manicure has bright lights and the tv doesn't work. So you get to watch the same Bliss advertisement over and over again. annoying. Bliss should really try to make the mani/pedi experience more calming and relaxing. Instead, it felt like they just wanted to get you in and sell you as much as possible.
I won't return.
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