My wife and I popped in here after being to visit the 9/11 memorial staff to grab some hot drinks after being in the biting cold for several hours.
The barmaid had an absolutely stinking attitude which meant we downed our drinks as soon as we could and left. She was quite happy to let people who weren't customers use the toilets-I'm not sure the owners would appreciate that considering there are plenty of signs saying that the toilets were for customers only.
Easily the poorest service we've had in NYC. I could go on but there's no point really. Just avoid this place like the plague and you won't go wrong with the dozens of nearby establishments who will welcome your custom.