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“Horrible service, repeatedly awful experiences.” 1 of 5 stars
Review of Roger Smith

Roger Smith
Ranked #3,461 of 13,089 Restaurants in New York City
Cuisines: American
More restaurant details
Restaurant details
Dining options: Lunch, Breakfast, Dinner, Seating
Neighborhood: Midtown
Chicago, Illinois
1 review
“Horrible service, repeatedly awful experiences.”
1 of 5 stars Reviewed May 16, 2008

I was assigned to this hotel twice because of the organization I was contracted to. The staff was terribly unprofessional, the front desk gave outright false information on the occasions that I was able to get more than a one syllable response, and would hang up the instant they had finished speaking if I called from my room, necessitating 3-4 calls to solve a simple problem.

The room was dirty on both visits, and it was impossible to get any assistance whatsoever from the staff.

NOTE: The hotel management contacted the employers of my previous client when an unfavorable review was put online about them.

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Thank miaten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first

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