Below is a letter i sent to the GM:
I recently stayed at the Hotel on Rivington from November 12th to November 16th and had one of the most satisfying hotel stays in my many years of traveling. While I was only there for four days, I wish I could have prolonged my stay because of the amazing experience I had at the hotel. The staff and the atmosphere of the hotel was above and beyond my expectations, and would just like to let you know that your hotel is doing an excellent job keeping the guests feel very welcomed and content.
When I initially booked the reservation over the phone, Geo could not have been more polite and courteous answering my many questions regarding room and hotel accommodations. In fact, before we hung up, he mentioned he would be working the afternoon I arrived and looked forward to my arrival.
When I entered the hotel, Geo greeted me with a smile. He was not only polite but also started a friendly conversation, and as a woman traveling alone, made me feel very welcome and comfortable. This type of friendly attitude translated throughout the four days I stayed at the hotel. Every evening, prior to meeting friends for dinner, I had a glass of wine and sat next to the front desk observing guests interact with The front desk and Geo and Asiatic. They were extremely professional when navigating challenging personalities. These two men are a valuable asset to your hotel guests and your business.
In addition, the room was very clean, the cleaning staff very accommodating, and the bed was very comfortable. Even though the cost of the hotel is quite pricey, the experience was definitely worth the money I spent and the value was very high. A hotel like the Rivington is at a level of high expectation and it really fulfilled those expectations. I hope that this kind of hospitality continues at the Rivington so that more people could share an experience like I did at your hotel. See you again in February!
- Official Description (provided by the hotel):
- Located in the historic district of the Lower East Side, Hotel on Rivington offers 108 guest rooms and suites. Constructed of floor-to-ceiling glass, most rooms feature 180 degree city views overlooking Midtown Manhattan, the World Trade Center, Brooklyn, Queens and the Williamsburg and Manhattan Bridges. Centrally located in downtown NYC, Hotel on Rivington is walking distance to landmark neighborhoods such as SoHo, Tribeca, Little Italy, Chinatown, the Bowery and the East Village. All guest rooms feature Tempur-Pedic beds, Frette linens, feather duvets and Italian bath amenities by Davines. Guests can select a variety of room features and amenities such as balconies, steam showers and/or Japanese inspired deep-soaking tubs. IPod/iHome stereos, HD televisions, electronic programmable safes and complimentary WiFi are all standard features in the guest rooms. Additionally, Hotel on Rivington is home to Juice Press! Juice Press serves organic and cold-pressed juices and raw foods catering to Vegetarian and Vegan guests located on the ground floor. ... more less
- Reservation Options:
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- Also Known As:
- On Rivington Hotel
- Hotel Rivington
- Rivington Hotel