I've tried a few other dim sum places in New York's Chinatown, and so far this is the best. When we had lunch there it was very busy, but our waitstaff was quite prompt with tea and food. This isn't the type of restaurant where they will stand by and cater to your every need...these people are all go, go, go (like their name). Our waiter was helpful, since he pointed out if we added a few more items it would be cheaper to get the multi-piece deal than all individual pieces with a few less items. Cool! What I like about this little dim sum place, compared to others in the area, is that it felt slightly "Americanized" since I never felt like I had to wonder what was in anything I was eating. This is definitely our new GO to place for dim sum in New York!