I am very impressed with this hotel for the way it delivers and makes up for any missteps.
The hotel is conveniently located to Times Square but surprisingly has excellent windows that keep out the noise of the city.
The room is well appointed and although it is typical New York city size, the use of space an design were top notch and made the room much larger feeling.
On my first stay, there was an alarm during the night time, but the next day, they staff were all very apologetic about the event and I had suggested to the Dir of Rooms that they consider the way it was handled. His speedy email response was very reassuring.
My next stay a week later was great. The suite I got was big and the furnishings were what a modern apt would have! The bathroom was stunning. Unlike older hotels, the new Hyatts and Andaz hotels really go all out to make the bathroom a feature, not just a second thought. I was impressed with the staff and the Dir's response.
The Cinco de Mayo part upstairs at the bar was great. It can be pricy, but like the rest of the hotel, they are top notch! Service pace is casual, but that gives you a great time to enjoy the view from the inside or on the outside patio.
The restaurant serves some really nice food in a diner style atmosphere. They also are great for takeout and serve really nice lattes!
- Official Description (provided by the hotel):
- Live the ultimate New York lifestyle at the sophisticated Hyatt Centric Times Square New York. You’ll feel like a privileged Manhattanite from the moment you walk into your city pied-a-terre, just steps from the business district and famous attractions such as Broadway theaters, Radio City Music Hall, Rockefeller Center and the New York Public Library. Rest assured that yours will be no typical Manhattan hotel room either. Your chic apartment-style retreat, relaxing while reflecting the thrill of city life, will greet you with magnificent floor-to-ceiling windows and eye-catching original, city-themed art, including a colorful and comfy custom-designed pop-art lounge chair. You won’t be walking down any endless hallways in this 54-story New York Hotel. With only 11 spacious rooms per floor, the hotel feels intimate and residential. For those times when you’re hungry but prefer to dine at home, you can “eat in” at the hotel’s stylish George Wong-designed restaurant, or order take-out food in person, by phone or by a special app for pick up or room delivery. And when you’re ready to socialize, impress business associates or simply relax with friends, the hotel’s inviting NYC roof-top restaurant and lounge is sure to delight you with its river-to-river views, relaxed buzz and cozy indoor and outdoor spaces. You’ll also enjoy the hotel’s full floor state-of-the-art fitness center. And whether you’re de-stressing from a business meeting or prepping for a night on the town, the indulgent 4,200 square foot Timeless - Marilyn Monroe™ Spa - the only hotel spa in the area - will make you look and feel fabulous. Best of all, our in-the-know hosts will make you an instant insider to all that the Big Apple has to offer, from directions to your next meeting to the best shows, both on and off Broadway. Want to impress your client or experience the hottest new club or restaurant? It’s as easy as asking your concierge. ... more less
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