Spent 3 nights here and appreciated all the luxury touches and amenities. The rooms have all been redone to a very high standard, with wonderful linens and pillows, great lighting and comfortable seating. They offer a remote control next to the bed that can turn the lights on and off and the window shades up and down, additionally it controls the temperture and alarm clock. We had a Tower room with a gorgeous view of the city and overlooking the Cathedral. Amazing! The ultra large bathroom had so many high end toiletries and great towels. By the way, I am very particular about cleanliness and I gave this hotel the white glove test and everything was spotless. We consider The Palace the best location for so many activities. We walked to the best shopping areas, to Broadway shows, to Central Park, Rockerfeller Center, the MOMA, and great restaurants. So the LOCATION can't be beat.
The service, from the front desk, bellmen, concierge and even the cleaning people was beyond pleasant and truly concerned about our comfort and making our stay memorable.
Loved the new French bakery/coffee shop on the first floor, very authentic. We had drinks in the lounge on the first floor and it was quite luxurious. We were quite spoiled and can't imagine a better experience. If you can afford the Palace I highly recommend it. Wonderful.
- Official Description (provided by the hotel):
- With just 176 rooms and suites, The Towers at Lotte New York Palace occupy Lotte New York Palace's top 14 floors. Housing the hotel's most distinctive suites and the city's most spacious guest rooms, the Towers at Lotte New York Palace offer newly re-styled accommodations with breathtaking skyline views and unrivaled service. Towers guests enjoy luxurious amenities including butler service, an exclusive private lobby and dedicated concierge. ... more less
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