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“Will not recommend”
Review of Westway Diner

Westway Diner
Ranked #141 of 13,823 Restaurants in New York City
Certificate of Excellence
Price range: $7 - $25
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Breakfast, Lunch, Dinner, Delivery, Takeout
Neighborhood: Midtown
Description: Westway Diner is a dining institution in New York, NY Serving all of the best diner classics and more in a cozy diner setting, our menu has everything you could possibly want in a diner experience. Our classic diner serves up fresh, cooked-to-order meals in a familiar diner setting. Sit at our counter or a booth and let us feed you with our famous pancakes, deli sandwiches, and more. We are beloved by people of all ages and backgrounds. Our friendly and fast service is ready to bring your favorites right to your table. Featuring a classic diner menu with a New York twist and even healthy options! Eggs a dozen ways, pancakes, waffles, sandwiches galore, mains, sides, giant slices of cheesecake- you name it! Chicken and waffles, a popeye omelette made with fresh spinach, chicken, avocado, and egg whites, a short stack, fresh fries, bagels & lox,... everything is superb! Our service is friendly, attentive, and ready to bring you your favorite diner classics. Stop by any time for your favorite meal today!
Columbus, Ohio
Level 3 Contributor
21 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Will not recommend”
Reviewed January 3, 2013

We went there and food was mediocre, and our server was really terrible. He was just very hard to get hold of, and when we finally got his attention and asked a question, he actually said "I don't have a time for this". We were speechless. Then why was he there? He never checked on us unless we tried very hard to get his attention. And even when we got his attention, he was too busy doing something else and he did not treat us as customers.

We usually leave decent tip, but for the first time, we left him a minimum 15% and tipped the other server who helped us finding our server, filling our drinks, and provided some service while our server was not available.

It was our worst dining experience in 2012.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Babka M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dublin, Ireland
Level 4 Contributor
37 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Should be renamed the Worstway Diner”
Reviewed January 1, 2013

This establishment really needs to rethink its title perhaps to the Worstway Diner. Having read reviews we decided to give our two teenagers a surprise on their first NY visit with a trip to one of the recommended Diners in NY. It was Christmas Night and we thought that it would be an unusual change in a dining experience for that day, we were right, it was. Our waiter showed little interest in our presence and at one stage walked away from the table mid order. The food when it arrived, both appetizers and entrees within moments of each other, was essentially inedible. To have this with one dish is unacceptable to have it with all dishes is an achievement in incompetence. Despite the fact that we clearly were not making any progress in eating our dishes our waiter steered a careful course away from our table to avoid confrontation. When we flagged down another waiter to ask for the bill he passed no comment on the still full plates. We indicated that the food wasn’t very good but this didn’t elicit any reaction from him. With the day that it was we didn’t complain any further at the cash desk as the manager didn’t even enquire if we enjoyed our meal, perhaps he had eaten there also and knew better! It may be acceptable for breakfast but certainly not for any food substance that requires cooking. Steer clear.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Br0ssac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, IN
Level 6 Contributor
223 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Good value and good service.”
Reviewed January 1, 2013

We just happened to stop by this diner and really liked it. The decaf coffee was good and the portions were big. I also liked the orange juice and oatmeal.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CAnn9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 6 Contributor
154 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Great Toasted Bagel and Breakfast”
Reviewed December 23, 2012 via mobile

The food here was very good and coffee also, the service is quick and efficient, great value for money. Tastes good too!!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Oz22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Level 5 Contributor
83 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Great food and prices”
Reviewed December 20, 2012

Visited here twice during our stay in NYC and were very pleased with our find.

The food was tasty and plentiful and the service was fast and friendly. The prices are great, and the menu is vast. Remember this is a diner, so dont go expecting tablecloths and silver service!

The chicken noodle soup is delicious and my husband enjoyed his buffalo burger.

Would recommend to a friend.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Seren2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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