We stumbled on this place on our first trip to New York and the menu looked delightful. However from first entering the place it looked like the waiters were novice! We had to ask for menus, I had calamari to start which tasted lovely but couldn't eat as they were like elastic bands. They got my husbands starter wrong he was supposed to have minestrone soup which they eventually bought but subsequently offered no parmesan or black pepper! We ordered carbonara for mains which was undercooked and on cold plates! We had to ask for water which everyone else around was offered as they ordered drinks and which we were never offered more of. Nobody cleared our plates, offered us desert or coffee and we had to ask for the bill. They then tried to charge us 20% service and when I questioned this they said it should be 15% and was normal in the US. I understand this if the service is good! On top of that we paid $38 for a bottle of red that would be $20 down the road!! We shall definitely not be going back the food is less than average at top prices and the service is poor - we were not made to feel welcome at all! This was not the best end to what has been a truly wonderful experience in New York.
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