We visited this place thinking we were going to have a nice quiet and enjoyable meal. Boy were we wrong. When we finally had a server ask us about drinks after about 20 minutes, another server came out with the bottle of wine and I asked, "We wanted a taste of this wine first, it comes by the glass and you've brought an entire bottle." Well he opened the new bottle, we tasted and didnt like it. So we ordered a different wine. It's very rare I send the wine back but this one was not very good. Finally we received a wine we liked, 10 more minutes later. We asked questions about the food, were told we could make minor substitutions, then the server (a different one again) vansihed for another 20 minutes. Then yet another server arrived, telling us there were no substitutions. Oh it just gets better. When the food eventually arrived another 30 minutes later, the duck I ordered was smothered in some sort of red sauce that was not at all tasty. I only ate it because at this point I was starving. The manager came to the table twice but really didnt seem very concerned that we were not very happy with the food or service, which was very odd because the person I was with mentioned to him before the meal, that we were interested in having a birthday event at this restaurant which would have been at least $3,000.Guess that didn't make any difference! (Yes, we were planning a real event) Needless to say, you should keep walking if you see this place. Much better on the Upper East Side. This may have a nice atmosphere, but if you want to nap, just get a massage. Must have been a night when the good staff called in sick, and, well - it was a nice night out so who can say?