We stayed at this hotel for most of the month of March, 2014. Overall the accommodations and staff were helpful and friendly. Praise for Patrick in customer services and Dianna the hostess in restaurant was extremely professional and friendly. All the staff from doormen, elevator monitors to front desk were outstanding. Rooms are spacious and comfortable. It would be nice to have a small coffee maker in room. During our stay, the Executive lunge was closed for renovations. The hotel tried to accommodate Marriott members with vouchers in restaurant. However, choices were limited at breakfast and dinner, but did not match quality of Executive lounge. One weekend , we were allowed to use vouchers for breakfast, the next weekend, you couldn't. There was no consistency in policy.
- Official Description (provided by the hotel):
- Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more less
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- Also Known As:
- Jumeirah Essex House Hotel New York City
- Jumeirah Essex Hotel
- Hotel Jumeirah Essex