Can't imagine who thinks this hotel is beautifully maintained - maybe our standards are too high, but was shocked how much Work Marriott has left to do on this hotel! Booked two rooms for our family and both had multiple problems - lights, heat, air, room service , cleanliness etc etc etc ...
Have Always assume that a Marriott will not have those type of problems, the chain is usually beautifully run but they should not have opened as a Marriott until they had checked and fixed all the problems... One of the rooms they sent us to was either occupied or just never cleaned since the last occupant!
Must give credit to one of the managers Christina Rodriguez and some young men front desk personnel who actually seemed to care! They at least made me hopeful that at some point the Management will get it up to Marriott standards
- Official Description (provided by the hotel):
- Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more less
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- Also Known As:
- Jumeirah Essex House Hotel New York City
- Jumeirah Essex Hotel
- Hotel Jumeirah Essex