The highline doesn't seem ready for prime time.
Since it's a tad on the pricey side, we were expecting more than just a hotel trying to be cool. All the little things just kept adding up and we ended up staying three notes and then moving to another hotel for the remaining four mites of our trip. I've never done that before.
The little things are the bell guys watching us unload bags at the curb at 1am and not coming out to help, getting one room key as my wife and I checked in (no, they didn't ask how many keys we needed), super noisy room (the main reason we moved hotels - we do need to be able to sleep at a hotel), housekeeping that didn't clean our glasses, set our towels on the floor they didn't vacuum, no additional toiletries in three days, and the kicker of the Chapstick on the floor when we checked in, also, the coffee bar in the lobby doesn't connect to the hotel system, so charging something to the room is not an option. My favorite was coming back from dinner on Saturday nite all dressed up and being asked if we were checking in. Yeah, with no luggage we were checking in.
It's new, so no big deal on no towel bars or hooks and the typical trendy mood lighting in the room and no closet light. Generally, just not a really well functioning room. Cool neighborhood though.
- Official Description (provided by the hotel):
- Visit our conveniently located Chelsea hotel near The High Line. Each of The High Line Hotel's 60 rooms evoke a bygone era of a graciously decorated guesthouse. As our guest you'll enjoy staying in our light-filled rooms featuring beautiful hardwood floors and one-of-a-kind locally sourced furniture. Over-sized beds with crisp cotton linens provide a perfect night's sleep, and plush robes invite you to relax after a long day. All rooms feature large windows offering dazzling views of the High Line Park or our enclosed private-garden oasis. Guests are encouraged to dine at Alta Linea, Italian aperitivi and al fresco dining along The High Line or enjoy a perfectly brewed espresso prepared by our Intelligentsia Coffee & Tea baristas in the lobby. Sip your espresso at the bar, get your latte to go, or take your freshly brewed pour over coffee to the back courtyard for a moment to yourself. In the evening, grab a glass of wine and enjoy a beautiful night under the stars in our Parisian inspired garden. ... more less
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