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“Show without substance”
Review of Vatan

Vatan
Ranked #2,244 of 13,681 Restaurants in New York City
Certificate of Excellence
Price range: $32 - $32
Cuisines: Indian, Healthy
More restaurant details
Restaurant details
Dining options: Lunch, Dinner, Reservations
Dining style: Casual Elegant
Neighborhood: Manhattan
Cross street: 29th Street and Third Avenue
Transit: 6 train to 28th Street.
Richmond, Virginia
1 review
“Show without substance”
Reviewed July 8, 2013

Inviting in appearance. Apparently clean and neat.
Appetizers, a nearly full plate, came in after a considerable wait. Samosa was generic factory food fried and served in house. Plate itself was humongous, leaving it look half full.
The main course had mango full, freshly poured out of a can! Bread was a fixed puri, a flat fried bread and they could not and certainly would not offer any alternatives, none in place of fried bread!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Veecee312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 reviews from our community

Visitor rating
    70
    47
    17
    10
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good Gujarati food”
Reviewed May 20, 2013 via mobile

Very good Gujarat atmosphere very calm place very friendly staff really good Gujarati food like in Gujarat

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ukamin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Worst experience everrrr,..... Rude service”
Reviewed May 11, 2013 via mobile

Worst experience ever...we had heard a lot about this place from our friends so on Friday 05/10/2013, we decided to go to this restaurant... We were 8 of us...the problem started with the seating, we had children with us hence for their comfort requested the waitress to provide us with high chairs ... The next statement which I heard from the waitress was quite shocking" we don't have high chairs"... Which came as a surprise to me, then when this conversation was on the manager overheard us and approached us and said they do have high chairs and provided us with the same... Honestly I just felt like getting up n leaving the restaurant but then decided to stay back and see where this all ends... Then our waitress was trying to make us change the tables as two of our kids were not having anything coz they wer little and there were on a many empty tables but still our waitress tried very hard to move us on smaller table ... probably she dint wanted to serve us... The lady on the our table added salt to the wound... She rushed us through our dinner as if she had a flight to catch....we were not even half way through our appetizers that she brought us the main course... And I am like what is wrong with these guys... So after spending around $300.00 I am pissed with this restaurant... I would never recommend this place to anybody....

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Manisshd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNYC111, General Manager at Vatan, responded to this review, May 29, 2013
Thank you very much for choosing to dine at Vatan. We realize the variety of dining options available in NYC and sincerely thank you for choosing our restaurant.

We would like to personally apologize for the unpleasant experience you encountered at Vatan on May 10th, 2013. We do indeed have booster seats available to our customers. It is likely that the waitress who told you we do not have high chairs was new and unaware. That is our mistake for not properly informing her that we do carry booster seats. Regarding the poor service you received, we are incredibly sorry. We pride ourselves on providing exceptional service to all of our customers and apologize that you felt rushed through your meal. Our goal at Vatan is to make sure every patron enjoys their meal and feels relaxed and satisfied.
I assure you that your experience was not a typical one and invite you to return so that you can enjoy the real Vatan.

I urge you to contact us to further discuss this matter in order to help us improve your future experience at our restaurant. We can be reached at vatanny@gmail.com
Thank you again, and our sincerest apologies.

Regards,
Vatan Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beach Haven, New Jersey
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great Vegetarian”
Reviewed May 5, 2013

I am not familiar with authentic Indian cuisine, so I can't comment on that; however, as a vegetarian, it's great to be able to eat everything on a tasting menu. My husband is a meat & potatoes guy, but he really enjoyed Vatan, too.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lgabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNYC111, General Manager at Vatan, responded to this review, May 29, 2013
Thank you very much for your patronage. We are extremely glad to hear you had a wonderful experience at Vatan. We realize the abundance of dining options available in NYC and sincerely thank you for choosing Vatan.

Regards,
Vatan Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hoboken
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Rip off for the price”
Reviewed April 27, 2013

This used to be a unique Indian regional restaurant. The added attraction was the ambiance. Well now it is just a jaded old place with food that is boring and unchanging from month to month. The menu never changes and a lot of short cuts are used in the food preparation. It would probably fly with people unaccustomed to good Indian cuisine. New York has so much better to offer for far less. The service also has drastically deteriorated. We commented that one of the dishes was too salty and were told by our server that 'she had tasted it and it was ok". My sister wanted plain tea instead of tea with cardamom and we were told they cannot do that because the tea was pre made!!. Customer service is apparently non existent for the 18% one is forced into paying for a party of 2. Give this place a miss and try one of the nicer joints in little India on Lexington between 25th and 28th sts.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank karm45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMNYC111, General Manager at Vatan, responded to this review, May 1, 2013
Thank you very much for your patronage.

We would like to personally apologize for your unusually poor experience. We pride ourselves on providing exceptional food that is prepared daily at a reasonable cost to our customers. I assure you that your experience was not a typical one and invite you to return so that you can enjoy the real Vatan.

i urge you to contact me personally to further discuss this matter in order to help us improve your future experience at our restaurant. We can be reached at vatanny@gmail.com

Thank you again, and our sincerest apologies.

Regards,
Vatan Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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