We stopped in for my son to get a hamburger thinking how can they ruin a hamburger? My niece and I shared an order of buffalo chicken strips and a piece of cheesecake. We asked for the hamburger to be prepared meduim....it came like shoe leather! The chicken fingers tasted horrible. We had to ask for the blue cheese and cerlery, only to get blue cheese and had to ask AGAIN for celery. The cheese cake broke apart like it was stale! Given all of the issues we asked to take the $16.00 shoe leather burger off the bill as my son only ate a quarter of it and hated it. They offered to make us another burger and would NOT take it off the bill! I am a top rated reviewer on this site. I do not review bad unless it really deserves it!