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“Food excellent but service was horrible.”

Scalinatella Restaurant
Ranked #2,215 of 17,320 Restaurants in New York City
Certificate of Excellence
Price range: $41 - $80
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Special occasions, Romantic, Large groups
Dining options: Late Night, Reservations
Neighborhood: Lenox Hill
Reviewed 1 week ago

This was our favorite anniversary celebration place, very disappointing this time! Food was very good, but the service was awful. They were just too crowded and could not handle it. Waiters were not attentive, rude and rushed us out. People standing over us while we were eating trying to find a spot to stand while waiting for tables. Not enjoyable at all! Sad :(

Date of visit: January 2020
Thank Lillian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 261 reviews

Reviewed 3 weeks ago via mobile

We have been many times. Food is always delicious. We returned on December 26. Waiter was extremely arrogant. When he gave us the bill, both the items and prices were illegible so I asked for an explanation. He refused and walked away. It was my wife’s birthday. Not going back though food very tasty.

Date of visit: December 2019
1  Thank Q6573OFjackm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2019

Although the hostess tell us that we have a table in 30 minutes, we wait more than one hour.
I ask for a gnocchi with pomodoro sauce, a special of the day, and have the worst sauce ever.
Extremaly salty, cold and the gnocchi was heavy.
After just 3 bites I leave my plate and nobody asked why.
Poor service and worst food

Date of visit: November 2019
Thank fjamendes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2019

Good Italian food in a cosy restaurant, good and friendly service but price a bit expensive. Nevertheless a place to revisit.

Date of visit: November 2019
Thank JFCGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2019

We have been to Scalinatella twice and both times...it has been an over the top experience...I truly can not say enough...We will be back...until then...Keep Doing What YOU Are Doing!!!!
PS...If you go...ask for Johnnie to be your server...We Love Him!!!

Date of visit: October 2019
    • Value
    • Service
    • Food
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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