The rooms were fabulous. Great modern hotel with nice amenities and helpful front desk staff. However, were charged incorrectly for the minibar even though we never touched it. the woman at the front desk kindly corrected the mistake without a thought.The major problem we had with this hotel was regarding the valet. They cleaned our car out of all coins I had for parking meters in the cupholders. They also took 5$ from the center console. When we called the manager to inform him, he properly addressed it and graciously took the valet cost off my bill. Not happy that someone would steal, but very happy with how the manager (Brian) addressed it.
- Official Description (provided by the hotel):
- Breaking the mold of midtown properties, Viceroy New York has the feel of a downtown hotel with the sophistication of its uptown counterparts. The striking double-height lobby, glamorous public spaces and guest room accommodations will feature a transformative décor that incorporates the city’s lifeblood through the strong, timeless, tailored style. Boasting 240 luxury guestrooms, many of which will have inspirational views of Central Park, the hotel's signature bespoke design details include elegant black muntined windows and original brass and aluminum light fixtures.Viceroy New York occupies one of the most energetic locations in Manhattan; the fusion of business and leisure on West 57th Street between 6th and 7th Avenues. The Roman and Williams designed façade of the hotel stands apart from its traditional neighbors with a distinctive appearance that creatively blends classic modern elements with bold, traditional rhythms in a disciplined grid of black brick and steel.Viceroy New York’s unparalleled amenities and culinary program will pulsate throughout the 29 stories, featuring The Roof, a paramount rooftop lounge in addition to Kingside, a signature restaurant located off the lobby and fronting 57th Street. Helmed by celebrity chef Marc Murphy, Kingside features a small plates menu of New American cuisine and sets the standard for quality dining and exceptional service in a buzzing, vibrant atmosphere. ... more less
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