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Viceroy Central Park New York
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Reviews (1,570)
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1,302 - 1,307 of 1,570 reviews
Reviewed February 8, 2014

Just had an overnight stay, but I was pleasantly surprised. My room, though small, was nicely appointed and the furnishings made efficient use of the space. The bathroom was nicely arranged, and the bed was very comfortable. Nice attention to detail: my name on a welcome message on TV screen when I walked in....a collection of interesting New York City books (poetry, reflections, pictures) on a shelf by the desk. Overall, a pleasant experience. Great location, near Central Park, Carnegie Hall.

  • Stayed: January 2014, traveled on business
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Thank Yopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDenneny, General Manager at Viceroy Central Park New York, responded to this reviewResponded February 14, 2014

Dear yopes,

Thank you for your review of Viceroy New York following your recent stay.

We were pleased to see you point out those things in the room at the Viceroy New York that make us stand out from other hotels like our collection of books in each room that celebrate all that New York City has to offer.

We would also take this opportunity to mention the many other features in all our rooms , like Complimentary high speed Wifi, Illy Coffee Machine, Beats by Dr Dre speaker so that you can listen to your own music over Bluetooth from your own device.

Thank you for choosing Viceroy New York on your recent trip and I do hope that we can welcome you back in the future.

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Reviewed February 6, 2014

This hotel is really well located close to central park and fifth avenue. However I was a little disappointed with the rooms considering the price tag. They are clean and new however they are on the small side. Probably our biggest issue was the lighting. The lights in the room are so dim it is hard to see properly. I understand mood lighting but when you are scrabbling around for a black pair of socks in the bottom of a black suitcase it's just not helpful - at least give the option of a bright light.... On the positive side the bedding was good quality and the beds very comfy.

  • Stayed: February 2014, traveled as a couple
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Thank cs_5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDenneny, General Manager at Viceroy Central Park New York, responded to this reviewResponded February 14, 2014

Dear cs_5(Uk),

Thank you for review of your recent stay at Viceroy New York .

We were pleased to receive your feedback as will other travelers be when trying to choose a Hotel in New York City that will meet their needs.

I note your points about our location - we are close to so many of the main visitor attractions that New York City has to offer and also close to all the main subway lines to bring you to others should you choose.

I also note your satisfaction with our Sferra Linens and I trust that you slept well.

Thank you for highlight the lighting in your review , our apologies for this and indeed this is something that we are trying to correct.

We do hope that you will consider Viceroy New York on another visit.

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Reviewed February 3, 2014

We stayed here for four nights in January for my Birthday - The hotel is located near the corner of 57th street and 6th Avenue (between 5th Avenue and Carnegie Hall ) - The Hotel is quite new and is very “Gotham City” chic. The Upper Floors have stunning views out to Central Park. The ground floor restaurant / bar where breakfast is served is leased out but the cocktails are great (Green Apple Martini - yum yum )

The Rooms are small, but perfectly formed and while we stayed in a suite - stretch to them if you can - well worth it .

The outstanding point about this property is the staff members, they are a lovely bunch of people, from the GM to the Door men - they could not do enough for you to make the NYC trip a success - Concierge got us all our dinner reservations and tickets to the hot broadway show “Kinky Boots” (well worth the cost) and the front of house staff are super friendly which is a major plus in a busy city where sometimes hotel staff can be a bit curt. Not here.

Looking forward to a return visit

  • Stayed: January 2014, traveled as a couple
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4  Thank thefirmDublinIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDenneny, General Manager at Viceroy Central Park New York, responded to this reviewResponded February 14, 2014

Dear thefirmdublinireland,

We were delighted to receive your review about your recent Birthday celebration stay at Viceroy New York ..

Indeed our location is one of the many great advantages of choosing to stay at Viceroy New York. Our Midtown location offers you the ability to be in walking distance of so many of the highlights of visiting New York in addition for those who wish to use the Subway we have many lines on our doorstep.

I will certainly pass your comments on to our team whom you have pointed out for special mention. Our concierge team have a wonderful knowledge of the city that they are delighted to share with present and future guests so that they may make the most of their visit to New York City.

We do hope that we will have the opportunity to welcome you back in the future ...

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Reviewed February 1, 2014

Discovered Viceroy for a work trip. Great location. Lobby area is not huge but is cleverly designed with great eye for design and finish. Rooms are not huge but again with clever design and quality fittings I didn't feel cramped and actually was very comfortable. Beds and bedding are superb!

The bar/restaurant on the ground floor was a buzzy mixed crowd and breakfast service was swift and efficient. Room service arrived promptly and the burger was very tasty.

Best of all? The staff. Unusual for a New York hotel - EVERYBODY was polite, engaging and genuine. Particular shout-outs for all the door staff - always welcoming and chatty - and manager Gregory - completely professional, engaging, with a relaxed formality and who went out of his way to assist me.

Definitely will be back.

  • Stayed: January 2014, traveled on business
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1  Thank reallypickytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDenneny, General Manager at Viceroy Central Park New York, responded to this reviewResponded February 14, 2014

Dear Reallypickytraveller,

Thank you for taking the time to write a review about your stay at Viceroy New York.

We were delighted to hear that you liked our rooms and our Sferra Linens.

Kingside our restaurant on the Ground floor was also popular with you as well as Room Service.

We are pleased that we have catered successfully to a discerning traveler like your self and truly appreciate your positive feedback.

I will certainly pass your comments on to our team whom you have made special mention of in your review.

We look forward to welcoming you back in the future,

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Reviewed January 31, 2014

My husband recently surprised my son and I with a weekend stay at the Viceroy. He had booked two Viceroy Park View guest rooms - which offer breathtaking views of Central Park. But it was the look on our son's face, he is 7 years old, when we told him he was going to get his own room that was truly priceless. Standard rooms are intimately-sized but well-appointed and offer most of the amenities that are now standard in 4- and 5-star properties. I did love that they stocked the bathrooms with Neil George bath and body products - we were first introduced to the line while staying at a tiny but precious B&B outside of London. But the best part of our stay came when we asked the concierge for a tip on a fun, family-friendly activity that could be enjoyed indoors (as it was so cold outside). He recommended hosting a mini-picnic lunch inside our room. So we ordered hot dogs, cole slaw, french fires and other picnic-y fare and room service delivered it along with a checked tablecloth (genius!) so we could spread it out on the carpet and eat on it, indian-style. It was really lovely. We're looking forward to returning this spring so we can do it again, but in Central Park.

Room Tip: Standard rooms are small. If you can, spend a little extra and book a room with a Central Park. It gives rooms that extra "wow" factor.
  • Stayed: January 2014, traveled with family
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2  Thank StyleElle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GDenneny, General Manager at Viceroy Central Park New York, responded to this reviewResponded February 14, 2014

Dear StyleElle,

Thank you for taking the time to write a review about your recent experience staying at Viceroy New York.

We were delighted to hear that you and your family enjoyed your stay and that you appreciated the Neil George bathroom Amenities.

I was pleased to hear how you enjoyed a day inside for your son and delighted that our Concierge came up with such an innovative solution on a rain day in New York City .

We thank you for choosing Viceroy New York as your Hotel and we do hope that we have the opportunity to welcome you back in the future.

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