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“Great choice!”

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Courtyard New York Manhattan/Herald Square
Ranked #111 of 467 Hotels in New York City
Certificate of Excellence
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great choice!”
5 of 5 bubbles Reviewed April 17, 2014

Myself and 2 others stayed here last weekend. We were VERY happy with our choice of hotel. The location was great. It was within walking distance of everything we needed (Times Square, Fifth Ave, Hop On/Hop Off bus locations, corner store, etc etc.) AND it was right across the street from Macy's! It was far enough away from Times Square though that you didn't feel chaotically busy and could actually walk the streets without bumping into 100 people.

The hotel itself was great for the price we paid. The King Room with Sofa Bed fit 3 girls easily. Everything in the room was clean and new. The hotel staff was above and beyond friendly and could not have been more welcoming and helpful. The roof top patio bar made for some great view pictures but the drinks were a little crazy expensive (which is to be expected so can't really complain.) And the Empire State Building is right outside your window. Basically there isn't one single complaint about this hotel. It was great!

I would definitely stay here again next time we visit!!!

Room Tip: A room with the "upgraded view" looks out over Herald Square and The Empire State Building...
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SParker3387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, April 23, 2014
Dear SParker3387,

Thank you for choosing the Courtyard Herald Square. I am absolutely delighted to hear that you and your friends enjoyed your stay. The team here takes great pride and effort in ensuring that our guests have a pleasant and comfortable stay. We look forward to having you back again soon. Thank you for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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712 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Anderson, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

My three daughters and I just returned from a three night stay. We had never been to NYC and as first timers, we were very nervous about the location. It turned out to be the perfect place. We loved that we were close to the subway, Macy's, theater district and Times Square. The Starbucks in the lobby had wonderful breakfast items so we didn't have to leave the hotel just to eat a nice breakfast. All of the staff were friendly and the hotel itself was clean and we felt very secure. Our room was clean and well appointed. We would definitely stay here again for both the location and for friendliness of the staff. I will recommend this property to anyone I know planning to go to NYC !

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nannyallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, April 11, 2014
Dear Nannyallen,

Thank you for choosing the Courtyard Herald Square. It is wonderful to hear that you and your family enjoyed your stay. The entire team takes great pride in making our guests feel comfortable and of course, secure, during their stay. We look forward to welcoming you back again soon. Thank you for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 7, 2014

We stayed here for an overnight trip to NY. Great location- walking distance from Penn Station. Even though check-in was listed as 4:00 p.m., our room was ready for us when we arrived (before noon) AND our request for a mid-range floor was accommodated. We had a view of Herald Square/Macy’s from our window. Doorman was so nice – pointing us in the right direction several times, as well as valiantly attempting to hail a cab for us in the pouring rain! Our room, while not large, was totally adequate and CLEAN. Small couch, desk, frig. Room safe, nice furnishings . . very comfortable bed, etc. Would definitely choose to to stay here again. Thank you to the friendly staff for making us feel so welcome!.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KandB41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, April 8, 2014
Dear KandB41,

Thank you for choosing the Courtyard Herald Square. I am absolutely delighted to hear that you enjoyed your stay. We take great pride in making sure our guests are comfortable and have a pleasant stay. We look forward to welcoming you back again soon. Thank you for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed March 29, 2014

Stayed in the standard, king room.
Cons: It was a bit small, very little space to move around or put luggage. Would recommend going for a larger room if you have luggage larger than a carry-on. At night, I found that the traffic outside was very noisy (honking, cars/trucks passing). It can be hard to sleep if you're not accustomed to this noise.
Pros: Location was great, right beside the subway, shopping and a bunch of restaurants. Staff was helpful at check in and check out. Everyone greets you (cleaning people, security, front desk) even if you're just passing by, which makes you feel at home. Room was clean. Bed was comfortable. Convenient "smoker's corner" just outside the hotel so you're not in the middle of the sidewalk blowing into people's faces.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frijan4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, March 30, 2014
Dear frijan4,

Thank you for choosing the Courtyard Herald Square. I am glad to hear that the team was friendly and helpful throughout your stay. All of your feedback is greatly appreciated and is taken seriously. We will certainly address it so that we can continuously improve the guest experience.

I look forward to having you back again soon. Thank you for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandy, UT
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 26, 2014

Loved staying here. Staff very friendly and helpful. Free wi-fi. Loved the comfortable bed! Very clean and well-kept rooms and property. It is a new property that opened last June. Loved the location. Adjacent to subway station, across the street from Herald Square and Macy's, between Broadway and 5th Avenue. Two blocks from Empire State Building. Walk to Times Square (13 minutes), Rockefeller Plaza,and walk up 5th Avenue to Central Park.

Room Tip: We were on 8th floor, as we had read that the top floor was noisy under the nightclub. Lots of stree...
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OutdoorMom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, March 28, 2014
Dear OutdoorMom2,

Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you enjoyed your stay. We look forward to having you back again soon. Thank you for the review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

This is a great location close to subways and restaurants. Walking distance to Penn Station. Across the street from Macy's; what more can you want! A very nice hotel. Although the rooms are not as big as you might get in other hotels, it is NYC so you can't expect the same size rooms in locations other than NYC. The staff was very friendly and helpful. They will check your bags if you arrive before check-in or aren't leaving NYC right after check-in.

The only complaints I have are that the remote for the TV did not work well; possibly the batteries needed changed (although that is something they probably wouldn't know unless you tell them), and despite the fact I put the "do not disturb" sign outside, the housekeeping staff knocked on the door. I had just gotten up so it didn't wake me up, but what if they had come an hour or two earlier? I suggest that if the staff cannot read English, at least educate them that if they see a particular sign, that means do not bother the patron. Other than that, I have no negatives and will stay again, and would highly recommend the hotel.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RLD108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, March 26, 2014
Dear RLD108,

Thank you for choosing the Courtyard Herald Square. It is wonderful to hear that you enjoyed your stay. We make great efforts in making sure our guests are comfortable while they're here and have a pleasant experience. Your candid feedback is much appreciated as we incorporate it into on-going training. We look forward to having you back again soon. Thank you for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed March 20, 2014 via mobile

Clean, sharp, and perfect for every need, I've always enjoyed staying at Courtyard Herald Square, and this trip (six nights) were comfortable and easy. Especially appreciate Bellman John, Cory Burton, and Jesse at the ground floor desk.

A great spot in New York City that makes the city manageable. Check out the rooftop bar with a great view of the Empire State Building.

Stayed March 2014, traveled on business
Helpful?
1 Thank herbgunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, March 26, 2014
Dear herbgunn,

Thank you for choosing the Courtyard Herald Square. I am absolutely thrilled to hear that you enjoyed your stay. The entire team takes great pride in making sure our guests are comfortable and have a pleasant stay. Your accolades will be passed along to the team, especially to John, Corey and Jesse. I look forward to seeing you back again soon. Thank you for the great review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard New York Manhattan/Herald Square

Property: Courtyard New York Manhattan/Herald Square
Address: 71 W 35th St, at 6th Avenue, New York City, NY 10001-2112
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #111 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Courtyard New York Manhattan/Herald Square 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
Discover the Courtyard New York Manhattan/Herald Square, one of the newest hotels in Midtown Manhattan NYC. Conveniently located in the heart of New York City near the famous Macy's Herald Square, this inviting hotel in Midtown Manhattan provides a contemporary retreat. The state-of-the-art lobby provides greater flexibility and choices for our guests. At the center of it all is Table 71 Herald Square, your unique destination among Midtown Manhattan hotels for a great breakfast and Starbucks(R) coffee.You will also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout our accommodations and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped Midtown Manhattan NYC hotel fitness center will keep you fit and energized. Whether traveling for business or pleasure, your stay at our hotel in Midtown Manhattan NYC is sure to be more comfortable, more productive and more enjoyable than ever before. ... more   less 
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