I took my 14 year old daughter and a friend to New York for a birthday treat.
Our goal was to see a couple shows, shop and see as much of this amazing city as possible.
This hotel had the most amazing customer service I have experienced in a very long time.
Every employee we came into contact with was: helpful, polite, professional. Coming from a rural city in Washington State, New York can be overwhelming. Never once did I feel like it was annoying to these employees to deal with all our questions.
The rooms were clean, the breakfast had many choices, the location was good too. We did end up taking a cab to the shows because the walk was a bit lengthily in heels but in comfortable shoes- no problem!
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