The staff were very friendly and helpful. Whatever problems we had with the room were solved quickly and pleasantly. The rooms were very clean and inviting. Breakfast was included, and had a varied buffet menu. The staff made sure that the next morning lactaid milk was available for me; all done with a smile. Coffee, tea, and lemon water are available in the lobby 24 hours a day. The hotel is well located: within walking distance of Penn Station, buses, subway, shopping and all. The room prices are high as are most New York hotels in this category.
- Official Description (provided by the hotel):
- The BEST WESTERN PREMIER Herald Square Hotel is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, coffee/tea maker and hairdryer. ... more less
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