I have to say I was pleasantly surprised with the great service, decent rooms and perfect location of this Herald Square Best Western. Based on some of the other reviews, I wasn't expecting the staff to be very friendly or knowledgeable of the area. The price point for the room was very favorable so I wasn't concerned, but I have to say everyone I dealt with there was friendly, helpful and went the extra mile. Three different individuals at the desk over the 5 nights I was there provided great restaurants, directions and helpful tips. I'd had 13 boxes of varying size sent beforehand for a convention and one of the gentlemen there brought them up from storage and helped load them. The location was great. Penn Station and subways to all parts of the city were just a few minutes away. They also have a Citibike location right around the corner where you can use the bikes and drop off at different locations around the city. It was way too cold for us to take advantage of, but liked the convenience. We were fortunate to have a room on the top floor with a view to the north. If available, I definitely recommend a higher room. The views are vey nice. We ate breakfast there each morning...nice assortment of both hot and cold breakfast items and it definitely saved us on eating breakfast out. I would definitely stay here again.
- Official Description (provided by the hotel):
- The BEST WESTERN PREMIER Herald Square Hotel is conveniently located with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, coffee/tea maker and hairdryer. ... more less
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