One HORRIBLE experience.
For starters, let me say that for me to write a tripadvisor review, says a lot about how disappointed I am with my experience at an establishment. I only have one other yelp review and that is because I am rarely so upset that I feel the need to share my experience with others.
A little background about myself. I have been around restaurants all my life, my father is a well known GM in NYC has worked at several respected establishments, most notably Balthazar. This being said, I am always the one of my group of friends to make plans and handle any situations that arise when dealing with restaurants.
So now that you have a little background, here is what went down. It is my 24th birthday next week and my best friends bday was on 7/18, so we combined parties. I had been to Blockheads before, and I know that they serve quality, inexpensive margaritas in an outdoor setting that I felt would be perfect to pre-game before we got into the evening.
We had a large group of people, 18 to be exact, and I knew we needed to get there early, so I made everyone hurry after work to get ready and make an 8 o'clock train so we could get to Blockheads relatively early. We ended up getting there sometime around 9:30 pm, and it being a clear night out, the place was packed as usual. I spoke with whom I thought was the hostess but turned out to be the manager, Sonya.
I was informed "It would be an hour wait, however some of your group is too intoxicated to be served alcohol."
Now, I am a reasonable person, and as I previously mentioned, I have been around restaurants all my life. if somebody in my group was intoxicated to the point of not being served, I would have been the first to admit it and if they complained or made a scene, I would told them they are out of luck and should have been more responsible about what they drank. This however was not the case. Not a single person in my group of 18 was drowsy, loud, obnoxious, unbalanced, sick, slurring or any of the other ques that would be used to determine they are"too drunk".
I spoke with Sonya for several more minutes, attempting to persuade her to change her mind and asking her to tell me what she used to determine they were too drink and who exactly they were in our group, neither of which she would answer.
To my dismay, we made no progress. I took her name and the owners contact information and left dissatisfied. At this point everyone's buzz that we had worked up on our train ride in was subsiding and people were getting anxious and hungry. So, we decided to go across the court yard and get a bite to eat instead.
Before I was even able to open my mouth to address the host, I was told "I'm sorry sir, we've been informed by the other restaurant that some of your group are too intoxicated, and we are unable to server you."
So we left. Hungry, sober and pretty pissed off. Thank you Blockheads for putting a damper on the rest of the night.
We walked over to the second location that I had planned for the night, The Press Lounge, which is a much more classy, roof-top bar. All 18 people got in without as much as a second glance from the bouncer. After about an hour, we went down town to the Sullivan room, which again, after continuing to drink for another hour, all 18 people got in without issue.
I will not be returning to any of the Blockheads establishments, and plan to turn anyone away who mentions that name.
For you TripAdvisor readers, just know that going here will be a roulette of whether or not you get in.