A group of friends and I stopped in here for some food before going to the Janis Joplin show. The hostess and waitress were both very nice and hospitable. No complaints at all with the service. The down side was that they were doing construction on the exterior wall which caused it to be freezing in there. Everyone in the place had their coat on and the waitress was even wearing fingerless gloves. The only other thing was the rolls they used for the burgers. It was like they were frozen and thawed out in a microwave which caused them to be very "crumbly". We could not finish the burgers because of the mess the rolls were making. Even with the crumbling rolls, the burgers were good. I would venture to say they would be great if the roll situation was remedied. The French fries were phenomenal. I would recommend this place but I would either wait until the construction is complete or wait till Spring/summer. ;-) Please, please remedy the rolls! I would love to come back next time I'm in the city. Five stars with better rolls!