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“Gem in Mid-Town”

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Residence Inn New York Manhattan / Midtown East
Ranked #38 of 470 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 10, 2014

Friendly, helpful staff; attractive, contemporary decor; clean, well-appointed rooms. I called before arriving just to get the name of a car service and the staff made the arrangements for me rather than just giving me a number to call. Great breakfasts. Convenient dedicated printers in the lobby for printing boarding passes. We could walk to so many places from the hotel -- MOMA, Grand Central Station for subway service, Whole Foods, nice restaurants. Will definitely be going back to this hotel and will recommend it to my friends.

  • Stayed: June 2014, traveled with family
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1  Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin E, Manager at Residence Inn New York Manhattan / Midtown East, responded to this reviewResponded June 13, 2014

Hello Susan P-

Thank you for your wonderful five star review on TripAdvisor and for staying with us at the Residence Inn by Marriott Midtown East.

We are pleased to hear that you enjoyed your time in New York City due to our very service oriented team and centralized location.

We look forward to the privilege of welcoming you back. In the meantime, we remain at your service.

Warm Regards,
Justin Ellison
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,021 - 1,027 of 1,728 reviews

Reviewed June 10, 2014

I have been staying at a different hotel for several months while on business and finally decided to try the Residence Inn. I was pleasantly surprised by the newness and cleanliness of this hotel. Rooms are spacious with kitchenettes and clean. Staff was very nice and the hotel isn't too busy. Only two elevators so the mornings can take a little extra time to get to lobby during busy hours. My room was located right off the elevator and I rarely heard any hallway disturbances. Location is convenient to subways. For Marriott Rewards guests, this hotel doesn't acquire as many points as other Marriott chains.

  • Stayed: June 2014, traveled on business
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1  Thank 92lber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin E, Manager at Residence Inn New York Manhattan / Midtown East, responded to this reviewResponded June 13, 2014

Hello 92lber-

Thank you for your review on TripAdvisor and for staying with us at the Residence Inn by Marriott Midtown East.

We are pleased to hear that you were pleasantly surprised with your stay in New York City due to our spacious guest rooms with kitchenettes and centralized locations.

We look forward to the privilege of welcoming you back. In the meantime, we remain at your service.

Warm Regards,
Justin Ellison
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

Our king bed suite was just fine with a large refrigerator, microwave, dishwasher and stove. The bathroom is on the smallish side. I suggest asking for a room not on the street if possible. The free breakfast is quite a plus, with excellent waffles you make yourself. Very convenient terminals in the lobby to print boarding passes. Did not get a chance to look at the gym. an excellent location without any doubt. Walking distance to the subway and esp Grand Central. Not expensive.

Room Tip: As mentioned, perhaps a good idea to ask for a room not on the street. We sleep with earplugs....
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  • Stayed: June 2014, traveled as a couple
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1  Thank hask74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin E, Manager at Residence Inn New York Manhattan / Midtown East, responded to this reviewResponded June 13, 2014

Hello hask74-

Thank you for your review on TripAdvisor and for staying with us at the Residence Inn by Marriott Midtown East.

We are pleased to hear that you enjoyed your stay in New York City due to our large guest rooms with kitchenettes and many complimentary amenities including breakfast with an interactive Belgium waffle bar.

We look forward to the privilege of welcoming you back. In the meantime, we remain at your service.

Warm Regards,
Justin Ellison
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

All Marriott staff were wonderful...front desk check in, bell hops, concierge...even received a welcoming email from Guest Services prior to our stay...they had cupcakes and card sent up for my husbands birthday! Room was nice, quiet and faced the Chrysler building. Great weekend in NYC!

Room Tip: Higher floor rooms facing rear of building are preferable...view of top of the Chrysler building.
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  • Stayed: June 2014, traveled as a couple
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1  Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin E, Manager at Residence Inn New York Manhattan / Midtown East, responded to this reviewResponded June 13, 2014

Hello M M-

Thank you for your wonderful five star review on TripAdvisor and for staying with us at the Residence Inn by Marriott Midtown East.

We are pleased to hear that you enjoyed your time in New York City while celebrating your husband’s birthday and that we were able to help make your stay more memorable with Cupcakes and views of the iconic Chrysler Building.

We look forward to the privilege of welcoming you back. In the meantime, we remain at your service.

Warm Regards,
Justin Ellison
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2014

Great staff, location etc. but wanted to specifically recognize Jorge (kitchen/breakfast staff) for going above and beyond to assist me all three mornings during my stay.

Was worried that this location was a bit far from Times Square but it's really not. My wife has a broken foot but we were still able to walk to (sooo slowly!) to Times Square in approx. 25 minutes.

Stayed: June 2014, traveled as a couple
1  Thank ron a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin E, Manager at Residence Inn New York Manhattan / Midtown East, responded to this reviewResponded June 13, 2014

Hello ron a-

Thank you for your review on TripAdvisor and for staying with us at the Residence Inn by Marriott Midtown East.

We are pleased to hear that you enjoyed your stay in New York City due to service oriented team especially Jorge on our food & beverage team and our centralized location.

We look forward to the privilege of welcoming you back. In the meantime, we remain at your service.

Warm Regards,
Justin Ellison
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2014

We had a long stay in this hotel and pleased that this was our choice.
The hotel is in a great location.The staff was well trained and friendly.Our room was clean and well kept.
We stayed on the 17th floor and had little noise coming from the street,the elevators were never a problem except during the breakfast rush hour which is understandable.
Good TV with 60 channels(HBO,FX,Comedy,SyFy,etc..)incase you want to spend some time in your room and have some rest.
Breakfast was so- so,if you have missed your school cafeteria days the breakfast room is a place to go.The quality of food was also school cafeteria breakfast quality but hey,we should not complain,all is free(included in your room rate).Weak on breakfast pastiries.
One suggestion,how about a shaving/make up magnifying mirror in the bathroom? won't cost much and will be great help.
Very dissapointed during the check-out.The rude reception staff Sarah did not allow us a few hours of late check out even when we have paid more than a 12,000 USD. worth of bill for a long stay.All NewYork hotels grant that allowence when you are such a good customer. such a shame....

  • Stayed: May 2014, traveled with family
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5  Thank turkeyOgel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin E, Manager at Residence Inn New York Manhattan / Midtown East, responded to this reviewResponded June 13, 2014

Hello turkeyOgel-

Thank you for your review on TripAdvisor and for staying with us at the Residence Inn by Marriott Midtown East.

We are pleased to hear that you enjoyed your long stay in New York City and that your found our accommodations pleasant with a service oriented team, and many complimentary amenities. I apologize for your departure experience as we do offer extended checkout times for a nominal fee.

We look forward to the privilege of welcoming you back. In the meantime, we remain at your service.

Warm Regards,
Justin Ellison
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014

I stayed here this past April. The hotel is a great value - my room was large (palatial by NYC standards) and came with a small kitchen, which was a nice change from the normal minibar. The staff were all very helpful and the room was clean. My room had a balcony from where I could see part of the Chrysler Building, which was a treat. It's on a side street so I didn't hear much street noise. I will definitely be back.

  • Stayed: April 2014, traveled on business
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Thank LaFleur1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin E, Manager at Residence Inn New York Manhattan / Midtown East, responded to this reviewResponded June 13, 2014

Hello LaFleur1979-

Thank you for your wonderful five star review on TripAdvisor and for staying with us at the Residence Inn by Marriott Midtown East.

We are pleased to hear that you enjoyed your time in New York City and with us due to our larger rooms with kitchenettes and wonderful views of the iconic Chrysler Building.

We look forward to the privilege of welcoming you back. In the meantime, we remain at your service.

Warm Regards,
Justin Ellison
Assistant General Manage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn New York Manhattan / Midtown East

Address: 148 East 48th Street, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #38 of 470 Hotels in New York City
Price Range: $192 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn New York Manhattan / Midtown East 3.5*
Number of rooms: 211
Official Description (provided by the hotel):
Feel the pulse of New York City in our Midtown East location close to Grand Central Station, Fifth Avenue Shopping, and Rockefeller Center. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need. Like studio and spacious one-bedroom suites with separate living and sleeping areas. A fully-equipped kitchenette ready for your favorite cuisine and our grocery delivery service to fill your refrigerator and satisfy cravings. Free Internet for connecting to work and the outside world. Fuel up with our free hot breakfast to energize your mornings and exercise in our fitness center with treadmills, cycles, and free weights. At Residence Inn, we'll make sure you thrive during your stay. ... more   less 
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