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“Great for a student couple on spring break !”

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Holiday Inn Express New York - Manhattan West Side
Ranked #222 of 467 Hotels in New York City
Certificate of Excellence
Montreal, Canada
2 reviews
“Great for a student couple on spring break !”
Reviewed March 25, 2014

For our spring break, my girlfriend and I wanted to have a great time in New-York. We were first surprised by the price, and when we left, we were completely satisfied with our stay. The breakfast did the job (scrambled eggs, bananas, cereals, etc.), the staff was EXTREMELY friendly and helpful (Ashley, Luis, breakfast guy), especially since it was our first time in the States. Everything was clean. The room was kind of small, but we were there only to nap. Best of all, 9 minute walk to Time Square, I mean like right in the middle. Loved our experience and we will be coming back for sure.

Room Tip: Try to get it on last floors, you have a good view.
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Eric T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review, March 27, 2014
Dear Eric T,

Thank you so much for the detailed review. We are very happy that you, and your girlfriend, enjoyed your trip. We are so glad that you appreciated the staff, the location and the cleanliness. Thank you very much for mentioning Luis, Ashley and the breakfast team. We will make sure that they are recognized for their great service!

Warm Regards,

Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,056 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (175)
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Sydney
Level 4 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 25, 2014 via mobile

The hotel has a small room but very clean and well maintained. The breakfast is delicious and abundance although it's very crowded most of the time. The staffs are very welcoming and friendly. The hotel is located in midtown in the Hell Kitchen neighbourhood with plenty of restaurants nearby, and within a walking distance to major attractions such as Intrepid museum, Rockefeller Centre, Times Square etc.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ezra-Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review, March 27, 2014
Dear Ezra-Oz,

Thank you very much for the review. We greatly appreciate it. I am so glad that our location was a nice fit for you, and that you felt welcome! We hope to see you on your next visit.

Warm Regards,

Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2014

This hotel was very nice, clean, and had a great free breakfast. All of the staff were great, esp. Ashley, Luis, and all of the dining staff. They were very helpful, since we hadn't traveled to the city before. The hotel is a good 10 min. walk from Times Square, so it wasn't as convenient as other hotels. However, we had no traffic noise, and we walked off our NY pizza. I was a little worried about the safety of the location, but my daughter and I never felt unsafe while we walked to the hotel at night. I would definitely stay at this hotel again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgia788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review, March 20, 2014
Gear georgia788,

Thank you! We greatly appreciate the review, and are so glad that you enjoyed your stay. I am happy that Ashley, Luis and the dining staff played a part in this. I will make sure that they are recognized for their service. We hope that you visit again soon!

Warm Regards,

Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Charles, Louisiana
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 18, 2014

Nice little hotel for the price! Room and public areas were newer and clean. Breakfast was good with plenty of hot and cold choices. Our room had two beds for two people. The room was cozy and could have used a tad more space for luggage and moving around between the beds and desk/tv area. This wasn't so important as we were out of the room most of the time. Beds were comfy, too. Only two or three blocks to theaters, restaurant row, and Times Square, subway, etc. I would definitely stay here again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review, March 20, 2014
Dear Denise W,

Thank you very much for the great review. I am so glad that you enjoyed your stay, and that you would stay again. I am also happy that they location worked well for your visit! We look forward to seeing you again.

Warm Regards,

Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand RApids, MI
Level 5 Contributor
57 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 12, 2014

This motel is located just blocks from all sites in Manhattan. You can walk to anywhere. The rooms are small and the breakfast is crowded after 7:30 a.m. However, if you are in New York to see the sights from Central Park to Broadway to the United Nations, this is the place. The motel is clean & secure.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HonestOpinion1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review, March 13, 2014
Dear HonestOpinion1,

Thank you very much for taking the time to write the review. I am glad that you enjoyed the location for the hotel, and that you were able to take in all of the sites! We hope to see you again when you are in New York City.

Warm Regards,

Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 8, 2014 via mobile

Very friendly staff,clean,practical and compact rooms. Breakfast is complimentary so is wifi internet. Location is not so good but you can hail a cab easily. Very happy about this property. If you are in town for a few days and dont want to get ripped off by the bigger hotels,this should be your choice.

Stayed March 2014, traveled solo
Helpful?
1 Thank Can B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review, March 10, 2014
Dear Can B,

Thank you so much for recommending us to others! We are very glad that you enjoyed your stay! We hope to see you in the near future! Thank you again.

Warm Regards,

Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
Reviewed March 8, 2014

I still can believe was a how nice this hotel was for the rate and location. I would recommend this to anyone who wants to stay in Midtown and not break the bank. Luis (who was manning the front desk when I arrived) was able to check me in to an UPGRADED room when I arrived 4 hours before check in!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sab435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle G, General Manager at Holiday Inn Express New York - Manhattan West Side, responded to this review, March 10, 2014
Dear sab435,

Thank you so much for the great review! Thank you also for mentioning Luis by name! We are very fortunate to have him play a key role on our team. I will make sure that he is recognized for his service! We are happy that you would recommend us to others and that you will be back! We hope to see you soon!

Warm Regards,

Michelle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New York - Manhattan West Side

Property: Holiday Inn Express New York - Manhattan West Side
Address: 538 W 48th St, New York City, NY 10036-1102
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #222 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express New York - Manhattan West Side 3*
Number of rooms: 179
Reservation Options:
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