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New York City
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Reviews (2,089)
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Traveler rating
1,258
563
164
57
47
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All reviews great location new york east village boutique feel whole foods fitness center boutique hotel rooms are small hotel bar front desk staff around the corner street noise mini bar nyu nyc subway block
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18 - 23 of 2,089 reviews
Reviewed 5 weeks ago

This hotel is in a fabulous area and right next to the subway. Union square has a farmers’ market three times a week. There are top notch restaurants and bars in the area. I would definitely return. Thanks

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank lindamC5960IK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDavidMcManus, General Manager at Hyatt Union Square New York, responded to this reviewResponded 3 weeks ago

Hello lindamC5960IK-

Thank you for your review. We appreciate it. We're so pleased you were able to take advantage of our location. We look forward to welcoming you back again.

Regards,
David McManus
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

I stayed in this hotel because my husband was having surgery in a nearby hospital. It's in a lively fun area close to subways. I love the decor and ambience of the rooms and the boutique feel of the hotel. It's an easy walk to many attractions. The staff is so welcoming and friendly. I highly recommend this hotel.

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDavidMcManus, General Manager at Hyatt Union Square New York, responded to this reviewResponded 3 weeks ago

Hello Sarah S-

Thank you for taking the time to review our hotel. We're pleased you enjoyed the property and the location. We hope you can return again soon.

Regards,
David McManus
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

New York's Union Square neighborhood is a bustling center of restaurants and other great experiences. The Hyatt is a very reasonably priced option less than a block off the square. The rooms are small but well designed. They include a small refrigerator and a good sized bathroom with very good quality towels. The hotel has a great bar and restaurant on site as well. As a business traveler I appreciated the number of power outlets at the desk and options not only for television but the incorporation of Chromecast into the system so you can stream video from personal devices. A very well thought out hotel.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Lyn_Farmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDavidMcManus, General Manager at Hyatt Union Square New York, responded to this reviewResponded 3 weeks ago

Hello Lyn_Farmer-

Thank you for sharing details from your recent stay. We are so pleased we were able to make your business travel a little more comfortable. We hope to welcome you back soon.

Regards,
David McManus
General Manager

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Reviewed 5 weeks ago

Whenever I come to NYC, I prefer to stay at Hyatt Union Square. The location of the hotel is great, the hotel rooms are clean, nicely furnished, and well-equipped. The people at the registration desk are warm and welcoming. On my most recent stay, the person who checked me in was Victor, and he was very helpful, even upgraded me to a nicer larger room with a terrace. I look forward to my next stay at Hyatt Union Square and highly recommend this hotel because of its convenient location, smaller, boutique style, and great guest service.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jlevin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDavidMcManus, General Manager at Hyatt Union Square New York, responded to this reviewResponded 3 weeks ago

Hello jlevin2-

Thank you for your 5-star review. We appreciate it and your loyalty. We look forward to welcoming you again soon.

Regards,
David McManus
General Manager

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Reviewed 5 weeks ago

We had an amazing stay at Hyatt Union Square. Our whole stay was great from check in to check out. We were greeted by Keana at the front desk who made sure that we got the best room available, and that our stay will be the best possible by going over all details about the hotel. She is really a great receptionist. Our room was excellent for a nyc hotel. Our family of three had plenty of room.. The area is so cool, many excellent shops and restaurants within walking distance. The breakfast next morning was amazing.. Steak, eggs, pancakes, french toast; everything was at the level of a top 10 nyc restaurant. Simpy amazing. Strongly recommended. We felt so welcomed during our whole stay.

Date of stay: January 2020
    • Cleanliness
    • Service
Thank nikolal580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDavidMcManus, General Manager at Hyatt Union Square New York, responded to this reviewResponded 3 weeks ago

Hello nikolal580-

We're so pleased you enjoyed your stay with us and we were able to meet your expectations. We hope to welcome you back soon.

Regards,
David McManus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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