We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (2,385)
Filter reviews
2,385 results
Traveler rating
1,422
600
190
88
85
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,422
600
190
88
85
Show reviews that mention
All reviews strand bookstore great location new york east village whole foods fitness center boutique hotel front desk staff rooms are small around the corner love this hotel street noise nyu subway nyc block sink
Selected filters
Filter
Updating list...
378 - 383 of 2,385 reviews
Reviewed August 28, 2019

I would have rated the hotel VERY GOOD but for the NOISE. Our courtyard rooms were quiet in terms of external noise and room to room BUT the noise that came in from the hallway, doors being unlocked, opening and closing was AWFUL. So loud I kept thinking someone was opening MY door...UGH...truly spoiled the experience.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank itinerantme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NYCHotelMgr, General Manager at Hyatt Union Square New York, responded to this reviewResponded September 6, 2019

Hello itinerantme-

Thank you for sharing your experience. We're truly sorry the neighboring noise levels did not meet your expectations. We take this into consideration and will share with our teams for future improvements.

We do hope you stay with us again so we can improve your next stay.

Regards,
David McManus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2019

I travel a lot. If you don't, or have never been to NY, this is a great hotel as the staff is super accommodating. This is an easy walk to NYU, Parsons, or the New School, so if you are visiting your kids, this is the place to stay. The couple bucks more you might spend will be forgotten quickly.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank erikseoguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NYCHotelMgr, General Manager at Hyatt Union Square New York, responded to this reviewResponded September 6, 2019

Hello erikseoguy-

Thank you or taking the time to leave a review for us. We are so pleased you enjoyed your stay and able to take advantage of our location. We hope to welcome you back on your next NYC visit.

Thanks,
David McManus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2019

The bartenders were funny and polite. The location was perfect for me and I got to 4 meetings in all on time. Great food in and around the hotel. This will be my NYC homebase for all future visits to NYC.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank femi30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NYCHotelMgr, General Manager at Hyatt Union Square New York, responded to this reviewResponded August 27, 2019

Hello femi30-

Thank you for sharing your review. We are pleased our location made it easy for you to make your business meetings and were able to enjoy the area around the hotel.

We hope to welcome you back soon.

Regards,
David McManus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2019

Stayed here on our first trip to NYC. The staff were great and the place couldn't be more centrally located. Also the hotel bar is gorgeous and had a great crowd of locals and hotel guest. Made a few friends!

Room tip: try the hotel bar!
Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank natashameir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NYCHotelMgr, General Manager at Hyatt Union Square New York, responded to this reviewResponded August 27, 2019

Hello natashameir-

We're so pleased you chose our hotel for your first trip to New York City and were able to have a great launch point to explore the rest of the city.

We hope to welcome you back again soon.

Regards,
David McManus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2019

Front desk is staffed, most helpful and efficient of any I have seen in quite a while. Location was good excellent as it was close to my daughters dorm at Parsons. Shopping all around. Shower steam extremely sensitive and set off Hotel fire alarm just from turing on water. Had not even gotten in shower.

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank jillb2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NYCHotelMgr, General Manager at Hyatt Union Square New York, responded to this reviewResponded August 27, 2019

Hello jillb2017-

Thank you for sharing your experience. We're so pleased our staff was able meet your expectations. We'll share your feedback with our engineering team regarding the showers.

Regards,
David McManus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews