We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location & cool new hotel for NYC”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hyatt Union Square New York
Ranked #104 of 469 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 9, 2014

What a great find. I booked this hotel through a 3rd party and got a really great rate by paying in advance. We’ve stayed at numerous NYC hotels in numerous locations and I was keen to try out Union Sq to explore the area better.

Super great location with a stack of subway lines dotted all around union sq, Duane Reade, Walgreens (24 hours) and Wholefoods all within a 5 min walk.

The majority of hotel staff were friendly and really accommodating - special note Noel & Christian - these guys really made our 4 day stay feel like our home-away-from-home.

All our requests were met with speedily,,,,i.e. when we bought some supplies and wanted to use the bar fridge a staff member came up immediately and removed the contents. Our plumbing issues were dealt with promptly. Our one main wish list was that the bathroom floor tiles were heated….we kind of expected them to be for a brand new hotel.

The location was great for shopping - pop across and start walking up 5th avenue….a shoppers paradise even from 14th street, otherwise jump on the subway and go downtown to Soho - just a couple of stops away.

Pros:
Super comfy bed
Great rain shower
Great bath products
Complimentary water
Super quiet - even on the 3rd floor
Great front office staff - Noel & Christian
Fully working window for fresh air


Cons:
Room a little on the small side
Plumbing issues in our room
No vanity space for your toiletries
Skip the in-house restaurant

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Camnicsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,731)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,572 - 1,578 of 1,731 reviews

Reviewed January 4, 2014

This hotel was a last minute decision right before Christmas. What a lovely surprise. We stayed in "a loft room" and it was lovely, great views, spacious for a Manhattan hotel room. The staff was both down to earth and attentive. Lobby is modern. And we had a great breakfast at Fourth, strong coffee, fresh pastries, perfectly cooked eggs. Definitely will return.

Stayed: December 2013, traveled as a couple
1  Thank Chrissymahoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

What a pleasant surprise to find this recently completed hotel in the midst of a neighborhood in transition. Hip, young staff at front desk made checking in and out a breeze. Boutique small rooms, but terrace room creates illusion of larger indoor space with tall windows and glass door leading to an enclosed terrace, sustainable plantings, chocolate wicker furniture - not much use on a snowy December stay, but fun to view with city buildings beyond. Found the bar a great meet up spot with satisfying cheese board and some whopper drinks. Lively, fun, whimsical decor.

Stayed: December 2013, traveled with friends
1  Thank 2Dine4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

We stayed at the Hyatt Union Sq. over Christmas, and it was great! The hotel is very attractive with a good location, very easy to get to when driving. From the valet to the check in, everyone was incredibly friendly and helpful. We had requested early check in, and even though they were quite busy, they were able to accommodate us, and in fact, upgraded us to a room with a terrace! Too bad it was so cold, it would have been so nice to have coffee or drinks outside. The room was spotlessly clean and beautifully decorated, the bed was very comfortable. There was plenty of storage space and we like having a separate toilet area. The sink is blocked off by a partial wall, lets in plenty of light, so it's great for putting on make up, with counter space and drawers, plus there are plenty of well lit mirrors. There is a nice restaurant, good food, great Bloody's and there is also a cool bar on the other side of the front desk, drinks there are good but very pricey. Bathrooms are located downstairs and are Unisex, very nice and clean. They also have a gym and roof top terrace, neither of which we used. This will become our new favorite NYC hotel, we will definitely stay there on our yearly Christmas trip.

Room Tip: If you can get a room with a terrace, go for it!
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bosgirl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2013

Needed a Hyatt hotel for an overnight trip to Manhattan. The hotel is in a great location, convenient to food, shopping and trains. The staff was very, very nice. It was a pleasant surprise and made our stay even better. Ended up with a corner room facing 4th ave. This is good and bad. The windows made the room feel big but the area is busy and at night, it can be a bit loud. But, it's NYC right? Anyways, the room was clean, well appointed and the showers have excellent water pressure. Connected to the hotel are a cafe and scotch bar.. really nice additions to a boutique hotel. The gym actually has nice equipment and nice amenities.

I'd say the overall experience here was equal to my experiences at the Park Hyatt Paris and Buenos Aires (with exception of no turn down service)

Oh, park your care somewhere else. $75 overnight... it was my mistake for not checking how much it was going to cost.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jester76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013 via mobile

Great location so I walked everywhere. Service is excellent from check-in to restaurant to check out. I loved my cozy room with huge, comfortable bed and flat screen tv. Shower was also nice and roomy. Food was quite good for breakfast and dinner. I am going to be a regular customer here!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Geneva P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

My spouse and I stayed at the Hyatt Union Square for 1 night in early October 2013. We remitted Hyatt gift cards for our stay, and we were able to use multiple gift cards to pay the bill, which we turned over at check-in time. (The representative that checked us in said that not all clerks knew how to reconcile the gift cards, so she wanted to speed up our time at check-out by taking them at check-in.) We booked our reservation online a few months prior to our stay, and re-checked the rates every week or so until the day prior to our stay. Our rates dropped two times after we had made our original booking, resulting in a savings of nearly $200 over our original rate. (Each time we rebooked, the rate dropped by about $100; so we recommend checking back your rate if you would like to save some money.)

The hotel is somewhat new, having opened in the spring of 2013. It occupies a corner location in the Union Square/Flatiron/Gramercy Park area of the city, and is located just one block from Union Square Park. Several subway lines stop near the hotel, and it is also easy to hail a taxi cab because the hotel is located on busy Fourth Avenue. The hotel does not have a parking lot, although valet parking is available. There are many shops and restaurants in the surrounding blocks, including a wine shop, grocery store (Whole Foods), and two pharmacies (Duane Reed and Walgreens) in the very next block. The Union Square Greenmarket (a must-see on Saturdays) is just a block away. The hotel has 178 room arranged over 12 floors.

The front desk is a sort of standing podium/table workstation that contains computer terminals. The staff wears long-sleeved multi-colored checked oxford shirts as sort of a uniform. All employees that we encountered were pleasant and helpful. The hotel offers complimentary bicycles for guests to use - sometimes they were present in the lobby near the elevators, and other times they were borrowed. The bikes are a vintage Schwin style, with a box/basket mounted on the back for bags/backpacks. The fitness center, located on the basement level, has all the necessary equipment (treadmills, bikes, free weights) and also offers regular towels, cool towels (in a little refrigerator), bottled water, fresh fruit, and disposable headphones. One of the few things that we did not like about this hotel was the fragrance that permeated the lobby and elevators – an intensely spicy scent that we found it pervasive and unpleasant.

Although we did not dine at the hotel, it has several food and beverage outlets: Singl is the hotel bar and lounge, with bar stool seating and many comfortable and varied social groupings of furniture open from late afternoon through early morning. Botequim is on the basement level and serves dinner only, Latin tapas cuisine in a space with an open kitchen. The Fourth is a large American brasserie located on the street level and serving breakfast, lunch, and dinner. The Fourth has three dining areas: a café with an espresso and wine bar, a communal dining bar, and a more full-service formal dining space. Room service is also available from early morning until late evening. A rooftop bar/lounge is planned to open in the spring of 2014. We think that the dining options have potential, because they are owned by a restaurant group that also manages Tocqueville Restaurant and 15 East (15 East has one Michelin star).

We booked the lowest-level room, the Urbane Studio, although we applied for a (paying) e-upgrade at check-in time (which was not available). Our room faced an interior courtyard and did not have floor-to-ceiling windows, which seemed to be the major difference between the Urbane Studio and the Deluxe Studio (Urbane Sky Room). We would love to have seen one of the Urban Terrace rooms or the suites (Empyreal or The Sanctuary). Our room was compact, but not tiny by New York City standards. The furniture was cleverly designed and used every available space. The bathroom vanity area was a bit compact, but the shower was large. CO Bigelow toiletries are provided (soaps, shampoo, conditioner, lotion). A hair dryer, iron and ironing board, and electronic safe are provided. A minibar and snack tray are available. There is no ice machine for guest use, but you can request a (complimentary) delivery from room service. In our room, one robe (a black jersey material) and one pair of slippers were provided. The hotel provided an evening turndown, although it occurred much too early for us to take advantage of it (around 5:00 pm). Instead of mints on your pillow, the hotel offers fortune cookies, which is a unique touch.

We would gladly stay at the Hyatt Union Square again. We loved the area – many good restaurants, and a good general vibe in what seemed like a livable residential area of the city.

Stayed: October 2013, traveled as a couple
1  Thank fluffnfold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
W New York - Union Square
#158 of 469 in New York City
1,512 reviews
East Village
The Standard, East Village
The Standard, East Village
#212 of 469 in New York City
717 reviews
Greenwich Village
Walker Hotel Greenwich Village
Walker Hotel Greenwich Village
#106 of 469 in New York City
1,030 reviews
Show Prices
Show Prices
Show Prices
Greenwich Village
The Marlton Hotel
The Marlton Hotel
#115 of 469 in New York City
619 reviews
Greenwich Village
Washington Square Hotel
Washington Square Hotel
#142 of 469 in New York City
1,469 reviews
Midtown
Hyatt Herald Square New York
Hyatt Herald Square New York
#164 of 469 in New York City
993 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Union Square New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Union Square New York

Address: 134 4th Ave, New York City, NY 10003-4903
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #104 of 469 Hotels in New York City
Price Range: $260 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Union Square New York 4*
Number of rooms: 178
Official Description (provided by the hotel):
Located a block from Union Square Park, the Hyatt Union Square New York is a AAA Four Diamond property featuring 178 luxury, pet-friendly guest rooms, studios and suites with options for a private terrace. Surrounded by a vibrant neighborhood filled with public art galleries, entertainment, shopping, restaurants and bars, you won’t need to go far to discover Union Square. You’ll also have access to the third largest transportation hub to get you to other parts of Manhattan and beyond. During your stay, keep your fitness routine at our 24-hour Life Fitness™ gym complete with top of line fitness equipment, complimentary towels, fruit snack, water and headphones. Prefer to be outside? Take a tour of the city May-October on one of our bicycles. If you’ve worked up an appetite, step into Bowery Road for American cuisine. Prepared by Chef Ron Rosselli, the flavorful and thoughtfully prepared dishes are inspired by local farmers. Seasonal produce from the nearby farmers market, Union Square Greenmarket, can be found in each dish. Need something a little stronger? Take a seat at the Library of Distilled Spirits to try one of more than 700 bottles of liquor from around the world. Choose from our encyclopedia of more than 150 classic cocktails to sample something shaken or stirred. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, TravelUp, Orbitz, HotelsforEveryone, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Hyatt Union Square New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing