The Hyatt Union Square has a lot going for it and once they work out a few kinks, it will be an excellent place to stay.
Location - Union Square is served by so many subway lines that it is easy to get anywhere but sometimes it took longer than expected. Enjoyed the Greenmarket and convenience to LES, Greenwich Village and Chelsea.
Accommodations - We stayed in an Urbane King Studio and found it a good size plus the open design helped to make it feel even more spacious. I liked the flooring, lighted closet and the lighting system that provided both bright and ambient lighting. Great water pressure in the shower, super comfortable bed with very soft, luxurious linens. We faced 4th Ave. and the room was super quiet with great blackout shades. No problem with the A/C but would recommend running the fan on medium then you never notice the A/C cycling on and off.
Staff - always eager to please. A minor delay at check in and we were given a beautiful cheese plate and nice bottle of wine. We were also given a late checkout which was a great convenience. Obviously the hotel will accommodate you when they can without those unnecessary surcharges.
Areas to improve - it took three nights until they got turndown service correct ... Not just the bedding pulled back but also fresh towels, wastebaskets emptied and room tidied. So housekeeping needs to work on this but in other areas, they excel. I never saw the hallways cluttered or littered and the rooms are super clean.
Not having wifi was ok - I never expect it in higher end hotels but bottled water in the room would be a nice addition. I just got used to grabbing an extra bottle from the well equipped exercise room.
I would definitely stay here again.
- Official Description (provided by the hotel):
- Located a block from Union Square Park, the Hyatt Union Square New York is a AAA Four Diamond property featuring 178 luxury, pet-friendly guest rooms, studios and suites with options for a private terrace. Surrounded by a vibrant neighborhood filled with public art galleries, entertainment, shopping, restaurants and bars, you won’t need to go far to discover Union Square. You’ll also have access to the third largest transportation hub to get you to other parts of Manhattan and beyond. During your stay, keep your fitness routine at our 24-hour Life Fitness™ gym complete with top of line fitness equipment, complimentary towels, fruit snack, water and headphones. Prefer to be outside? Take a tour of the city May-October on one of our bicycles. If you’ve worked up an appetite, step into Bowery Road for American cuisine. Prepared by Chef Ron Rosselli, the flavorful and thoughtfully prepared dishes are inspired by local farmers. Seasonal produce from the nearby farmers market, Union Square Greenmarket, can be found in each dish. Need something a little stronger? Take a seat at the Library of Distilled Spirits to try one of more than 700 bottles of liquor from around the world. Choose from our encyclopedia of more than 150 classic cocktails to sample something shaken or stirred. ... more less
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