What a fantastic hotel the HI Express Herald Square is. I have stayed at many of the hotels in this chain and this one has been the best. A warm welcome greeted us at check in and the check in process was smooth. I had contacted the hotel in advance of my trip to make a couple of requests and the correspondence from the GM Omar was much appreciated, many thanks! Our room was very comfortable, got a great nights sleep. The room was spotlessly clean, fab shower and had an electronic safe which was handy to use. There was a good selection of channels on the TV. The free wi-fi in the room worked great and we made use of the free printing of flight boarding passes in the hotel lobby. Breakfast got the day off to a good start, plenty to choose from, cooked/cereals/breads & buns/pancakes/yoghurts, you couldn't go wrong.
We loved the location, the hotel was easy to find from Penn station and the ESB & Times Square were close by. We plan to visit NYC again and will be checking in here again for sure.More
- Free Wifi
- Breakfast included