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“The Jade Hotel” 4 of 5 stars
Review of Walker Hotel Greenwich Village

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Walker Hotel Greenwich Village
Ranked #108 of 478 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Milwaukee, Wisconsin
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“The Jade Hotel”
4 of 5 stars Reviewed August 1, 2014

This is a gorgeous little boutique hotel in one of the nicest parts of Manhattan. It's close to subway stops, and the area is safe. it is within walking distance to many nice restaurants in Greenwich Village. Rooms are very clean, and the hotel staff is more than willing to see that clients are happy. I noticed that the noise level is very low, and the sounds of a big-city traffic didn't keep me awake at night. Two points to consider: First, the rooms are almost too small to accommodate 2 people with luggage. My friend and I were constantly in each other's way. Second, the hotel offers wi-if, but no computers on the premises. Therefore, if you don't pack a laptop, or if you need to print something, you might be out of luck. Other than that, the price is comparable with other hotels in the area, and it's a nice hotel.

Room Tip: The lobby was gorgeous, and the staff will make you feel like family. There was no continental break...
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Katherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Walker Hotel Greenwich Village, responded to this review, August 6, 2014
Dear Katherine D,

Thank you for your review. We are glad that you enjoyed your stay with us and that you found our location convenient in exploring Greenwich Village. While we are an intimate property, we try to provide a warm and welcoming atmosphere and we are pleased to read that you felt so taken care of by the staff. We do regret that we do not have a business center available; however our front desk team is always happy to print directions or documents for our guests. We appreciate your comments and hope we can welcome you back the next time you are in New York!

Sincerely,
Justin Kellerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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731 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Chicago, Illinois, United States
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 31, 2014

The service was very good and the food was very good. However, the rooms are small (typical New York), and on the darker side. We travel quite a bit, and while the room was well appointed, it felt a bit claustrophobic. It is a great place to stay, if you don't plan to be in the room much. The bed also wasn't as comfortable as a Heavenly bed or other high-end beds. The hotel is near the Village and very convenient to NYU.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kristyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Walker Hotel Greenwich Village, responded to this review, August 4, 2014
Dear Kristyn F,

Thank you for your review. We are pleased to read that our service was attentive and sincerely apologize that your accommodations were not to your liking. We appreciate your feedback in regards to your room and will certainly keep them in mind for any future improvements or projects. I would be happy to discuss these issues in detail and perhaps recommend some of our other room types, should we have the opportunity to welcome you back. Please feel free to email me at jkellerman@thejadenyc.com at your convenience.

Sincerely,
Justin Kellerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 30, 2014

Stayed 7 nights in 1403 - great views of Downtown and a larger room. Service First Class, great shower, TV, wifi, aircon, quiet and clean.

Friendly staff, nice reception and decent drinks

Good quiet location walking distance to bars, jazz clubs, food, shops and away from busy Midtown

3 couples traveled - good value for NY prices

Room Tip: south facing have views and away from street. Our room 1403 was larger than our friends in 1406 and...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
1 Thank CS080268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Walker Hotel Greenwich Village, responded to this review, August 6, 2014
Dear CS080268,

Thank you for your review. We are pleased to read that you enjoyed your stay with us and that you found our staff friendly and our location convenient. We hope to welcome you back the next time you are in New York!

Sincerely,
Justin Kellerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
5 of 5 stars Reviewed July 30, 2014

My three best friends from high school had the most fabulous NYC weekend thanks to the Jade. Everyone at the Jade was friendly, helpful, and full of good suggestions for eating, drinking, shopping and sight seeing. Admittedly, the rooms were small, but what they lacked in size they way made up for in charm! We put four girls with lots of luggage all in the same room and were very comfortable (which is near impossible to do in NYC). I would stay there again and I would recommend it to others! Thanks Jade!!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Walker Hotel Greenwich Village, responded to this review, August 6, 2014
Dear Ann P,

Thank you for your review. Our team is dedicated to providing the very best experience for our guests and we are so thrilled that we were able to be a special part of your trip to New York. We appreciate your feedback and our pleased to read that we were able to provide comfortable accommodations and helpful recommendations. We hope to welcome you back the next time you are in New York!

Best Regards,
Justin Kellerman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2014

We spent six nights at the Jade, partly business, partly leisure. Charming, comfortable, excellent location, on 13th Street between 5th and 6th - easy walking to the village, Chelsea, the Highline, Union Square, and good for subway or buses elsewhere. The rooms are small but well-equipped - good bed, good wifi, lots of electric sockets, terrific shower - and nicely decorated in deco style. The lobby bar is good for meeting friends or just hanging out, the restaurant pleasant, and the staff and service welcoming and helpful. Highly recommended.

Room Tip: Higher floors have little or no street noise.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank mrshopkins1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Walker Hotel Greenwich Village, responded to this review, August 6, 2014
Dear mrshopkins1234,

Thank you for your review. We are so pleased to read that you enjoyed your stay with us and that you found our property to be highly recommendable! Our location is undoubtedly a great feature and we are so glad you were able to easily explore the fantastic local neighborhoods like Chelsea and Union Square. We are glad that you found your stay to be great for both business and leisure and we hope we can welcome you back the next time you are in New York!

Sincerely,
Justin Kellerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotch Plains, New Jersey
1 review
5 of 5 stars Reviewed July 27, 2014

Just came back from a great weekend stay at The Jade Hotel in NYC. It's our annual anniversary stay in the city, this was our first try at a boutique hotel and downtown. Fabulous...we got in before check in and the room...a penthouse was ready for us...beautifully decorated room and bathroom...The hotel and The Grape and Vine restaurant has a great ambiance (Deco)...the staff was nice and friendly...and the food was good as well....Great Location for shopping and just walking around. Just Everything was Beautiful!!! Thank you both the staff of The Jade and The Grape and Vine for a Wonderful stay...Right up there with The Bryant Park Hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Walker Hotel Greenwich Village, responded to this review, August 6, 2014
Dear Susan M,

Thank you for your review. We are thrilled to hear that you had a great stay with us and that we were able to be a memorable part of your anniversary! Our Greenwich Penthouse rooms are certainly beautiful and we are pleased to read that you enjoyed the décor and ambiance throughout the hotel. We hope we can welcome you back the next time you are in New York!

Sincerely
Justin Kellerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, KY
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed July 23, 2014

My husband and I along with 2 other couples stayed in The Jade Hotel for 4 nights. The hotel is located on a quaint quiet street on 13th street between 5th and 6th in Greenwich Village area. It is a small boutique hotel with a lovely lobby, a bar and restaurant on the first floor. Upon arrival we were promptly given our room keys and took the elevator to the 12th floor. There are only 4 or 5 rooms on each floor. The rooms are very small ... but for European standards they are pretty average. We had a room with two double beds. There is not a proper closet .... but an armoire cabinet that held about 10 pieces of clothing tightly packed. The bathroom is small but adequate. There was a very nice, large big screen TV, free wifi, room service, free bottled water in the rooms. The hotel was very clean and had a clearly chic and trendy feeling. It was easily within walking distance of dozens of bistros, bars, coffee houses, etc. I would highly recommend this as an alternative to some of the high rise big name hotels.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank Tyra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin K, General Manager at Walker Hotel Greenwich Village, responded to this review, August 6, 2014
Dear Tyra,

Thank you for your review. We are pleased to read that you enjoyed your stay with us and that you enjoyed the ambiance and location of our property. While we are an intimate property, we strive to exceed our guests’ expectations in providing an inviting and comfortable atmosphere. We are glad this was the case for you and we hope we can welcome you back the next time you are in New York!

Sincerely,
Justin Kellerman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Walker Hotel Greenwich Village

Property: Walker Hotel Greenwich Village
Address: 52 W 13th St, 13th Street Between 5th & 6th Ave, New York City, NY 10011-7902 (Formerly The Jade Hotel)
Phone Number:
Location: United States > New York > New York City > Greenwich Village
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #108 of 478 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Walker Hotel Greenwich Village 4.5*
Number of rooms: 113
Official Description (provided by the hotel):
Walker Hotel Greenwich Village is an independent downtown NYC boutique hotel located in the heart of historic Greenwich Village. The Walker Hotel Greenwich Village embodies the energy & individuality of the Village lifestyle while reflecting its charm and history. Walking distance to iconic downtown neighborhoods and attractions, guests of Walker Hotel are in easy reach of Washington Square Park, Union Square, Chelsea and the famed Meatpacking District. Catering to travelers seeking an authentic New York City hotel experience, guests of Walker Hotel Greenwich Village will enjoy complimentary WiFi, complimentary bottled water, complimentary local calling, evening turn-down service, daily newspapers, 24-hour fitness center, 24-hour room service and 24-hour Concierge services. Walker Hotel's American restaurant and bar, Grape & Vine, serves market-driven fare in an elegant and artsy setting. Its sensual ambiance and engaging service is a casual chic Village oasis enjoyed by our guests and locals alike. ... more   less 
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