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“Almost perfect”

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Walker Hotel Greenwich Village
Ranked #106 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Stockholm, Sweden
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Almost perfect”
4 of 5 bubbles Reviewed August 23, 2013

Got a good early booker rate for a Hudson Queen Suite with your own private terrace when I booked in April. Seemed nice to have some outdoor space when visiting New York during the summer. The price was only just above 100$ more than for a regular room for three nights.

But apparently there was a bit of a problem calling the room a suite so some time after we booked the website changed the name and just called it a Deluxe room. When arriving we noticed why, size-wise I'm guessing the regular rooms are not much smaller and in a suite you at least expect a livingroom area and a more spacious feel. This room (201) was as small as your average New York hotel room and changing the description seemed appropriate, although It would've been better not calling it a suite from the start.

The terrace of course was quite nice, but it was towards the back yard and not much sun reached it until later in the afternoon since it was on the second floor. I've read reviews of people having views of the Empire State Building, but maybe those we're not from the Hudson Queen Deluxe in particular? I'm not sure if they changed the description to "garden view" after I booked or if it was there from the start, but If I had known I probably would've just a booked regular room with chances of a better view.

Still, the room was beautiful. Great bed, okay pillows and wonderfully designed bathroom with ℅ Bigelow bath products. Nice to stay in a new hotel that really feels new.

Being slightly disappointed with the size of the room, it not being a suite when paying for a suite, and the terrace not facing the street was not a big letdown when the interior and feel of this hotel was so good in every other way. Location just perfect. Stayed at the Mondrian in Soho earlier this year and I really don't like the hustle and bustle of the Soho streets close to that hotel. Here you're in a calm setting, just by 6th Avenue and a lot of good breakfast spots. Also you're just a few blocks from Union Square and not far from Washington Square Park. The Jade Hotel has probably the best location for any hotel I've stayed at in New York if you really like the downtown brownstone feel.

Front desk staff and bell boy were kind and helpful and If I get this good deal again, we'll probably stay here next time. But in a regular room I'm guessing.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Mozzer22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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909 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (194)
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English first
Southern California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

We stayed here for 5 nights in August and just loved it! Very conveniently located, a fantastic location right in the heart of Greenwich Village with Soho, West Village, East Village all within wallking distance. Loved the vibe of the village. The hotel is sorta Art Deco, kinda dark, but loved it. Very New York. The staff was wonderful and accommodating, room service was great. Bed was very comfortable, bathroom was nice and updated. The room was small but that's New York, I had no problem with it. We had 4 huge suitcases and were able to fit them in around the room. Very clean hotel, and room. I will definitely go back. The only negatives were: the elevators are very slow, had to wait 6 or 7 minutes sometimes for it to arrive. We could hear people talking and slamming doors in the hallways, seemed like the noise was coming thru the vents from upstairs. That was very annoying. But we loved the hotel and would recommend to anyone. The restaurant was very nice, expensive of course and the food was good. Loved the whole feel of the hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank StarWatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed August 19, 2013

We had high expectations of The Jade, want to be fair, its a beautiful hotel with lovely frontage but its so small, recommend it for couples, probably romantic, decent restaurant, good location

For families, room is very small, high quality but felt clostrophobic. Lifts take for ever and always seem to stop at floor 8, both of them!

Its a great location, ViaPiano Italian nearby is good fun and value but having stayed at Hotel Giraffe two weeks earlier there was no comparison as a family. Rooms double size, breakfast included, Cheese and wine included, very friendly service

If we wanted to go back as a couple, maybe. As a family, try elsewhere

  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank wilderness_explorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, General Manager at Walker Hotel Greenwich Village, responded to this review, August 21, 2013
Hi wilderness_explorers,

Thank you so much for your feedback. We are sorry to hear that you did not find the Jade a good fit for your family and that the size of your room took away from your experience. We are also sorry that we could not provide you with complimentary food and beverage items you have received elsewhere. However, we are in the process of securing additional amenities for our guests and will soon be introducing half priced wine for hotel guests, daily from 4-7pm. We are also in the process of providing an improved and more affordable breakfast menu.

We are glad to hear that your stay was still pleasant and that you enjoyed our location and nearby attractions. We hope that should you return to New York, you might give us another try.

Sincerely,
Elizabeth Mao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
1 review
5 of 5 bubbles Reviewed August 18, 2013

Came in town last week for two nights and could not have had a better stay. The staff was beyond accommodating, the rooms very clean and modern and the location is top notch. I also ate breakfast at the hotel which was excellent too. All in all could not think of a better place to stay in NYC.

  • Stayed August 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank DBanker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 15, 2013

What a great hotel! Can't say enough about the staff, atmosphere & rooms. Our family had a wonderful time in NYC and The jade was a big part of this experience. Staff is so friendly and helpful greeting you each and every time you enter or leave. Will definitely stay again.

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank skrehling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Innsbruck, Austria
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 14, 2013

We stayed at the Jade Hotel for one week and absolutely loved it! The staff is extremely friendly and helpful. Our room was located on the 12th floor, we could even see the new Freedom Tower/One World Trade Center from our room. The room itself was spacious, clean, very beautifully furnished and the beds could not have been more comfortable.
The location is just perfect - 3 min walk to subway, quarters like SoHo, Chelsea, ... in walking distance. The hotel itself right in the middle of lovely Greenwich Village, with great vintage shops etc just a few minutes away.
We would definitely recommend this hotel and we will definitely come back! Thanks to the Jade Hotel and its staff for an amazing week in NYC!!

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank DorMa89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, General Manager at Walker Hotel Greenwich Village, responded to this review, August 19, 2013
Dear DorMa89,

Thank you so much for your review and your kind words. We are thrilled to hear that you enjoyed your recent stay at The Jade. We are so happy that the room was to your liking and that you found our location convenient for exploring the local area. We also love that there is so much to do in the area!

We hope to welcome you back soon.

Sincerely,
Elizabeth Mao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 12, 2013

Stayed here with my family, looking to explore the West Village, Chelsea & SoHo! This was a perfect location for these places. Very friendly staff, clean rooms and very comfortable beds! We had drinks at the Grape and Vine bar which was lovely and a great setting! The hotel was very pretty and quaint we would return...::

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mychief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Walker Hotel Greenwich Village

Property: Walker Hotel Greenwich Village
Address: 52 W 13th Street, New York City, NY 10011 (Formerly The Jade Hotel)
Phone Number:
Location: United States > New York > New York City > Greenwich Village
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #106 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Walker Hotel Greenwich Village 4.5*
Number of rooms: 113
Official Description (provided by the hotel):
Walker Hotel Greenwich Village is an independent, family-owned luxury boutique hotel located in the downtown NYC neighborhood of Greenwich Village. Offering 113 guest rooms and an elevated market-to-table American restaurant, Walker Hotel truly offers visitors an authentic New York hotel experience. Centrally located, guests can easily access all major business districts and New York City attractions such as Washington Square Park, Union Square, Chelsea, SoHo and the famed Meatpacking District. Access to all major transportation and transit lines are just a few short blocks from the hotel. Designed in gorgeous art-deco décor, all guests will enjoy luxurious Frette linens, local bath amenities by C.O. Bigelow - America's oldest apothecary, complimentary WiFi, free bottled spring water (replenished daily) and complimentary local and toll free calling. Other complimentary amenities include daily New York Times, evening turndown service and personalized Concierge services. Walker Hotel Greenwich Village offers 24-hour room service and a new market-to-table American restaurant called Society Cafe by Executive Chef, Christopher Zabita. Shopping at the local Union Square Green Market 4-days per week, Chef Zabita's passion for supporting local farmers and purveyors is enjoyed by guests and locals through his seasonally driven American menu. ... more   less 
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