My experience began with checking in with Loida who was entirely sweet, friendly, funny and professional. I find that the staff at budget hotels work VERY hard and have multiple responsibilities--she is a true multi-tasker and can do it with a smile.
My king room was small but not "too small". Being new, it was very clean and decorated nicely with a little bit of "hip"--I loved the metallic "snakeskin" print padded headboards, the slick desk chair, and nice lighting. The bed was AMAZINGLY comfortable, and they even left a card detailing how the firm pillows were in the back of the stack and the soft were in the front (6 pillows!!).
Coffee, tea and hot chocolate in the lobby 24/7 as well as a complimentary breakfast each morning with "make your own hot waffles", eggs (scrambled "patties" and hard boiled), sausage or ham, bagels, oatmeal and other cereals, fruit, yogurt, juices, and bagels--not bad for free!
At this price, it is a fantastic value. Location is a bit off the beaten path, but within one or 2 blocks of AMAZING Hell's Kitchen restaurants, bars, and theaters.
Most of all, I appreciated Loida's personal help (especially in securing an extra day when the hotel was selling/sold out). Very comfortable stay. Thank you all at Comfort Inn Midtown West.
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