We stayed one night in the Refinery and it is a beautiful boutique hotel in an outstanding location. The location is excellent, three blocks from Bryant Park, easy walking distance to Chelsea or Times Square. We even were able to walk to Central Park, which was about a 25 minute to the 58th street edge. There are subway and bus stops nearby. I prefer hotels in the Midtown and Flat Iron sections of Manhattan from a location perspective.
The lobby is classy and swanky. There is a nice lobby bar and some seating and the reception area. The staff wears these pretty unique refinery uniforms. Amanda took care of us and she was friendly, helpful and just awesome.
Since we were three of us, my wife, our daughter and myself we needed a room with two beds. This was absolutely the coolest and largest room we have ever had in New York by far. The room was immaculately clean and had very high, loft type ceilings that added to the spacious feel. There was a sitting area, a desk area, a small closet and a huge bathroom. The beds were very comfortable and the lighting in the room was awesome. The flooring is laminate that looks like rustic hardwoods and the walls were white with black accents and some funky and interesting artwork. We did not find noise to be an issue. The Refinery provided nice amenities such toiletries, robes, slippers, etc. and a coffee maker. Wi Fi was also provided and was easy to access.
The Refinery also has a rooftop bar with some great views and restaurant. We didn't try the restaurant but we did have a drink at roof top bar.
All of the staff over our entire short stay was excellent. The Refinery is very, very nice hotel. I would definitely stay here again.