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Jyveturkie
Dar es Salaam, Tanzania

Excellent NYC stay

Review of Refinery Hotel
5.0 of 5 bubblesReviewed Sep 12, 2016
I was very pleased with the room and attentiveness of the staff. The rooftop bar is a great NYC experience, but the central location means getting to other places is easy. I will definitely recommend this hotel to others traveling to NYC.
Date of stay: September 2016
Trip type: Traveled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric_Refinery, General Manager at Refinery Hotel, responded to this review
Responded Sep 13, 2016
We are happy to hear you enjoyed an excellent stay, Jyveturkie, thank you for your recommendations!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (6,293)
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All reviews rooftop bar parker quinn hat factory bryant park the empire state building new york live jazz hotel guests boutique hotel times square amazing hotel love this hotel street noise definitely stay here again the location is perfect few blocks penn station
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Reviewed September 10, 2016

We thoroughly enjoyed our stay at the Refinery. They've maintained aspects of the old millinery, which we loved. The staff were enthusiastic and helpful, the food was good, and the hotel decor is just perfect. The area is not the greatest, but there are subway stops within walking difference.

Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ruby R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric_Refinery, General Manager at Refinery Hotel, responded to this reviewResponded September 12, 2016

We are delighted you enjoyed our homage to our building’s past Ruby R, thank you for posting we look forward to seeing you on a repeat stay.

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Reviewed September 10, 2016

As a first time visitor to New York I didn't know quite what to expect, but this hotel didn't disappoint. The staff are always cheerful and helpful and the the rooms are stylish and comfortable. The ground floor bar/ lounge isn't huge, but nice for the occasional drink with jazz music often playing. We had most of our evening meals in the restaurant Parker and Quinn which was very good. The Refinery Roof Top bar is always very busy and we did use it on a couple of occasions, but book ahead if you want a seated area outside. The view of the Empire State Building is great.
Our rooms had comfortable beds and were changed every day if you wanted. Overall an excellent hotel with character.

Date of stay: August 2016
Thank Joanna W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric_Refinery, General Manager at Refinery Hotel, responded to this reviewResponded September 14, 2016

Thank you for your highest accolades, Joanna W, we truly appreciate your comments and look forward to seeing you again in the future!

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Reviewed September 9, 2016

Nice hotel, very friend reception staff, can be noisey, and unfortunately doors slam very loud.
I found dining very expensive, having breakfast was 9.00 extra for delivery and gratuities ,
Music great in main floor bar, lovely male singer .

Date of stay: September 2016
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank pat1512
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric_Refinery, General Manager at Refinery Hotel, responded to this reviewResponded September 13, 2016

Thank you for sharing your feedback, pat1512! We are sorry for the inconveniences you mentioned and hope you will consider staying with us on a future stay!

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Reviewed September 8, 2016

I am a fairly frequent traveller to NYC but this was a special 13th birthday treat for my son. And the Refinery certainly met all my expectations. Being a frequent traveller to the City I get to see the best hotels for work and the Refinery is hidden gem that I am happy I discovered! I put in a special request and they provided the most amazing card for my son with a lovely note and the mandatory cupcakes! The room was SPACIOUS especially for NYC. Great decor wonderful theme and high quality furnishings. The best thing? The service from the Staff especially at Front desk -always makes the difference no matter how grand or nice a hotel is. Would definitely recommend as so central to either uptown or downtown as in a great mid-town location with easy access to subways and the Port Authority bus terminal if you fancy a trip to New Jersey and the Outlets. Go to this place - you will not be disappointed!

Date of stay: July 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank SBrotraveller11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric_Refinery, General Manager at Refinery Hotel, responded to this reviewResponded September 13, 2016

We are delighted your son enjoyed his 13th birthday stay, SyBro11 we look forward to welcoming you both back on another stay soon!

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Reviewed September 8, 2016

Visiting for the US Open Tennis . Blocks from Long Island Railway direct to the Tennis Center . Four time I done this trip and this is the perfect location . Plenty of high quality food services right on 6th avenue .

Date of stay: September 2016
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Roger D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eric_Refinery, General Manager at Refinery Hotel, responded to this reviewResponded September 13, 2016

Thank you for acknowledging our perfect location, JupiterRoger! Happy you were able to enjoy the US Open, we look forward to welcoming you back for the games again next year!

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