We stayed at the Refinery on our recent trip to NY and were absolutely delighted with every aspect of our stay. The hotel is very clean and the rooms are large, with amazingly comfortable beds. But what made our stay outstanding were the staff. They could not be more helpful, from check in to bar staff, management to bell hops, and all so helpful, nothing was too much trouble. I dont normally identify individual staff but feel I have to on this occasion as they were without doubt exceptional - 'Bob' on the door most mornings and evenings, always a smile and a friendly chat, made our stay! He was a real gem! Also need to mention the lads in the restaurant who were attentive, friendly but not intrusive - Linc and JP (from Yonkers!) you know who you are!
Thank you all for making our trip very special.
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