Even before arriving at the hotel Lauren (reservations) helped us with every requirement / need and nothing was a problem as she was always willing to help and go the extra mile. All the staff in the hotel are really nice, friendly and always smiling making you feel really welcome when you arrive at the hotel one of the guys (Patrick) ordered us a pizza at 2am to our hotel room which was really nice and helpful as we were hungry after a night out in Manhattan. The hotel is really nicely finished and the rooms are a decent size for NYC and finished to a high standard. We went to the opening of the roof top bar which has lovely views of the Empire State building we had a few cocktails which weren't to my taste but that's just me. I would recommend the hotel on staff alone but the rooms are added bonus.
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