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Refinery Hotel
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Reviews (4,531)
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3,347
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4,158 - 4,163 of 4,531 reviews
Reviewed June 21, 2013

It was a delight to stay at the Refinery Hotel. A boutique hotel which it's design and concept create a wonderful experience for the guests. Huge rooms , modern but yet very warm and welcoming. Great location near Bryant park. I will be back

  • Stayed: June 2013, traveled as a couple
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1  Thank sberlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded June 22, 2013

Thank you for your review, sberlo, and thank you for noticing the details of our design. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2013

Stayed at the Refinery for one night with my girlfriend at the end of a week's holiday in the US before returning to the UK. The hustle and bustle of the city is easily forgotten as you step into this quiet, stylish and comfortable hotel - a real tonic from the occasional madness of NYC. The customer service is excellent; every member of staff was polite, friendly and chatty - a note of praise must go to the reception and door staff who really tried their best to fit in any requests we had. We were upgraded to a Studio King - a super stylish room that cannot be faulted; a huge bed (fantastic night's sleep) and a large bathroom with a powerful watering can shower... The addition of 'Le Labo' toiletries was a revelation (thank God you can buy them in London!). Cannot wait to return.

Worthy of inclusion in HIP hotels and Mr. & Mrs. Smith guides.

  • Stayed: June 2013, traveled as a couple
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Thank Bachtothefuture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded June 27, 2013

Thank you for your post, E S, so glad you could enjoy our serene setting and Le Labo toiletries! Cannot wait to have you return!

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Reviewed June 20, 2013

It was very pleasant stay in the hotel all the four days we stayed. Oh yes, the Doormen, reception staff and the bar manager, they were all there for you to make you feel very comfortable.
The finishes and the decore were all done tastefully. Excellent location. You can just walk to Broadway Theatres or Time Square.
Thanks to all those working there with their smiling faces, you are all great asset to the Hotel.
I will definitely recommend this hotel to enjoy NYC. Didn't used the swimming pool and fitness services so can't comment.

  • Stayed: June 2013, traveled as a couple
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2  Thank Maninder P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded June 21, 2013

Thank you for your post Maninder P! Your recommendation and kind words are so important to us and we look forward to welcoming you back soon!

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Reviewed June 20, 2013

Just came back from a trip at the hotel. The rooms are great, very well appointed and very comfortable. However, the staff was terrific. friendly and doing everything they could to make our stay a memorable one.

Room Tip: From Renit (front office manager) to Albert (guest service manager) to Matthew who helped with getting everything done, the staff was wonderful.
  • Stayed: June 2013, traveled on business
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Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded June 21, 2013

Thank you for your review, Ron74, and for recognizing our team's great work--we look forward to your next visit!

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Reviewed June 19, 2013

just came off two and a half weeks in France and London and had a layover in NYC for the night and discovered a gem of a place - The Refinery Hotel. The staff was incredibly helpful and genuinely caring and the finishes and decor were tastefully classic with generous room sizes and really wonderful bath hardware, great ambient lighting and many elegant small touches... will be back!

  • Stayed: June 2013, traveled as a couple
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1  Thank timkyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded June 20, 2013

So happy you found us, timkyne, and that you enjoyed your stay. We thank you for posting and look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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