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“Fantastic Go for sure” 4 of 5 bubbles
Review of Holiday Inn NYC - Lower East Side

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Holiday Inn NYC - Lower East Side
Ranked #212 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Alibaug, India
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Fantastic Go for sure”
4 of 5 bubbles Reviewed August 3, 2014

This is one of the most convenient location in New York. just a block away metro station takes you wherever you want to go in New York.Rooms are good, bit smaller but well appointed. Bathrooms are also smaller no tub bath but well maintained.
the main thing is staff particularly of front desk. they are extremely helpful, Always ready to guide you. Wanda , Raffael were in particular.
many restaurants around. We have found Masalawala an excellent Indian Restaurant nearby also one mexican stall brookline taco which serves excellent tacos.
weekends are fabulous as many pubs around. A pleasant crowd on weekends.
I could have given easily 5 stars but their restaurant is bit disappointing. only one person to look after it.food was ok but no buffet breakfast.
anyway I highly recommend this hotel to everybody.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pravinfirasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, August 5, 2014
Greetings pravinfirasta,

Our team would like to thank you for taking the time to share your feedback with our traveler community. We are so happy both Wanda and Rafael along with our entire team made your stay memorable. Masalawala is a wonderful Indian restaurant definitely one of our favorites. Please accept our sincerest apologies for your experience at Retro Bar & Grill. Please give us a call if you would like to further discuss this. We certainly look forward to your next stay with us, happy and safe travels!
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678 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Any
English first
Redhill, United Kingdom
Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed August 3, 2014

Stayed here for one night prior to flight home from JFK. I was pleasantly surprised by this hotel. Some might find the location a bit sketchy, but I actually found the location really interesting with some cool little cafés and shops. The hotel is located immediately next to a subway station and is a good location to get back to the airport. I was particularly impressed with the staff, very friendly and helpful without being over the top. Room was small but clean with good facilities. I loved people watching out of the window over Delancey Street and the WTC in the distance, not a beautiful view but it felt like the real New York.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dokelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, August 5, 2014
Greetings dokelly,

Thank you for sharing your wonderful feedback with the TripAdvisor traveler community. We are so delighted to read you experienced a great stay! We like to look after our guests like family and always want to make sure you are comfortable. Its great to read you enjoyed our hotel location and we able to explore all the great shops and cafes in the Lower East Side. We look forward to your next adventure in the Big Apple, until next time!
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Phoenix, Arizona
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 30, 2014

I stayed here for the location and the location alone, while wanting something predictable that a chain hotel provides. As with any non-luxury hotel in Manhattan, the rooms are small, but they were clean and accommodated my family when we needed sleep. and the hotel was conveniently located near Little Italy and the subway that took us to Battery Park which is all we needed. Also, the parking situation was as convenient as you are going to get in NYC as there was a private lot across the street that charged $41 for 24 hours, and I was able to get into my vehicle several times to put luggage in after checking out of the hotel.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, August 1, 2014
Greetings Jason G,

Our Holiday Inn Lower East Side family would like to thank you for taking the time to share your experience with us. We are so happy you were able to enjoy your stay and found our accommodations and location to your liking. The F,J,M Subway station is located just a block away from the hotel which can take you to any part of Manhattan in just 10-15 minutes! Please visit us soon in the city that never sleeps. We look forward to your next adventure!
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Central Alberta
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 29, 2014 via mobile

This hotel had everything we needed plus it was so handy to the Essex St. subway station. The room was small, (but who cares about that? We didn't come to NYC to spend time in the room!) but it was very clean and the bed was comfortable. AC was noisy, but didn't notice after walking 5-8 miles a day on tours, we fell asleep right away.

Front desk staff were helpful with transit instructions.

You should stay here. I'd recommend this place to anyone wanting a safe, clean place in an interesting area of the city.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Becky_Wagner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, August 1, 2014
Greetings Becky_Wagner,

Wow! Thank you for sharing your amazing review with the TripAdvisor traveler community. Our Holiday Inn Lower East Side family is glad we were able to meet and exceed all of your expectations during your leisure trip in NYC! Please visit us soon and do not forget to contact us in advance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 27, 2014 via mobile

This hotel is tucked away in LES in a great location. It is impeccably clean and looks like it has recently been renovated and updated to a crisp modern design. The staff were very helpful and always so nice and pleasant.
This will be our 'go-to' for NYC!

Stayed July 2014
Helpful?
1 Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, August 1, 2014
Greetings Jennifer,

Thank you for your short but sweet review! Our Holiday Inn Lower East Side team is truly humbled by your words. We strive to ensure each and every one of our guests feel safe and comfortable while they are with us. Thank you for your recognition and for making us your home away from home. Don't forget to contact us in advanced and well have a small welcome back surprise set up for your arrival. Until next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 27, 2014

My absolute favorite hotel in Manhattan. Good location (near the Essex subway entrance), very clean, and well maintained. I love staying in the Lower East Side because of the great restaurants and the fact that it’s away from the crowds and high rates of midtown and other parts of the island. I love staying at the Holiday Inn LES because of the friendly staff and clean & comfortable rooms. And the cold water in the lobby is a nice touch – especially during the hot New York summers!

Being immediately over the Williamsburg Bridge makes the taxi ride to LaGuardia and JFK a lot quicker and cheaper than other parts of Manhattan. It's also an easy walk to the East River Esplanade which offers great views of the Brooklyn and Manhattan Bridges.

On our last trip to NYC, our flight was cancelled and we arrived two days later than originally planned. Because of the terms of our reservation, we were responsible for the two nights we missed but we’re repeat customers to the hotel and, after calling the manager to explain our situation, he did not charge us.

I will remain a devoted customer and stay here whenever I get to NYC!

Room Tip: I like staying on the Delancey Street side because of the view of the bridge and the World Trade Cen...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, August 1, 2014
Greetings G S,

Thank you for your amazing 5 Star Review!! We are so delighted to read you had yet another magnificent experience with us. Our Holiday Inn Lower East Side family would like to thank you for making us your home away from home. If you are not an IHG Rewards Member as of yet, its definitely a wonderful hotel loyalty program to be a part of. You earn points for each stay and can redeem them for free nights, memorabilia, gift cards, escapes and much more. We certainly look forward to your next stay with us, happy and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

We stayed at the HI LES for a night in July.

The hotel is clean, the staff is excellent, and we enjoyed our stay.
The room we had was small, but there were 4 of us.
The immediate neighborhood is a little sketchy, but it's easy to get out of there.
The price was great.
I would recommend this hotel for any number of travelers.

Room Tip: Don't pay extra for City View. The view is a parking lot across the street.
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Murbike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, July 24, 2014
Greetings Murbike,

Thank you for sharing your great feedback! It is delighting to read you had a wonderful stay with us. Our City View rooms provide a view of the city as opposed to some of our other rooms that face our courtyard which some of guests prefer for a quieter experience. They are also located on our top floors and have views of the Freedom Tower, Empire State Building etc. The F,J,M Subway station is located just a block away from our hotel, which can take you to any part of Manhattan in just 10-15 minutes! We certainly look forward to your next stay with us. Don't forget to take advantage of our Book Smart Deals that Work promotion for your next booking.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn NYC - Lower East Side

Property: Holiday Inn NYC - Lower East Side
Address: 150 Delancey Street, New York City, NY 10002-3308 (Formerly Holiday Inn New York City-Manhattan)
Phone Number:
Location: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #212 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn NYC - Lower East Side 4*
Number of rooms: 132
Official Description (provided by the hotel):
On March 19th, 2013, the Holiday Inn NYC - Lower East Side opened at corner of Delancey and Suffolk Street, complete with a widely appeasing ambiance, decor, and amenities. This new, contemporary non-smoking boutique hotel brims with surprises-from the sleek walnut floors in our spacious guest quarters, to the impeccably adorned public spaces. Set in historic heart of Manhattan's Lower East Side, our friendly and familiar hotel delights at every turn, drawing repeat visitors with a heightened level of charm. From the linens to the lobby, the brand new reflects the joy, excitement, and luxury of the modern New York City lifestyle. Step through our boutique-style lobby, and you will instantly be treated with personalize service from our hospitality staff. Within the solace of our hotel, you will find free Wi-Fi, and many modern conveniences, including business and fitness center access and lobby snack shop. Enjoy service from our ever-attentive staff, delicious dishes from the tables of our in-house restaurant, and world-class amenities in the comfort of spacious and stylish guest rooms. ... more   less 
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