Location is great, near grand central station, and they have a rooftop bar.
When I booked this hotel and read the reviews I noticed we're getting a small room. When we arrived, the room was tiny not small. We had double room and it was too small for 2 people. The window was covered with fixed wooden blinds and the view was a courtyard filled with rubbish.
The room was clean and the bathroom was new with nice rain shower (good water pressure). However, because the room was small, it smelled damp most of the time. The towels provided by the hotel were too small so I used my own big white towel and the maid took it by mistake on the first day she cleaned our room. It wasn't put on the floor so it shouldn't be taken. We queried to the reception and they said they would make a note but we never heard back so we called reception everyday for 4 nights we stayed there and every time they said they would come back to us which they didn't. When we checked out we complained and the reception who was a different person from the last 4 days did not have a clue on the issue and nor the manager.
For the price we paid I expected more (note - NO breakfast, coffee, tea and water included). I will never stay in Pod39 again. Thankfully we moved to Morgans hotel for the last 3 days in NY, which is amazing hotel. This is our first time in NY, but next time I will pay a little bit more for a much better hotel. My advise is to book the hotel in NY in advance, a lot of luxury/designer hotel have discounts when you book more than 21 days in advance.
- Official Description (provided by the hotel):
- Pod 39 Hotel offers hip, convenient, and personalized accommodations for the stylish and savvy traveler. Located in the Murray Hill neighborhood of Midtown Manhattan, we're close to all of the action but away from the hustle and bustle. Just steps from Grand Central Terminal, five subway lines will transport you all over New York City. There's a Pod for every person, and endless possibilities! ... more less
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